Reseñas (31.251)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de diciembre de 2024

⭐⭐⭐⭐⭐

I’m very new to this, so I tend to have a lot of questions that need to be explained in a simple and clear way. Maria was incredibly kind and patient with me. She took the time to provide precise answers and explained everything in a way that made it easy for me to understand. Her guidance gave me the confidence to make the suggested changes. I truly appreciate her support!

EZSELLZ.COM
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de octubre de 2024

"I had the pleasure of receiving online support from Chrissy, and I must say that her assistance was nothing short of outstanding. She addressed all my questions regarding the Dser platform with professionalism, precision, and a deep understanding of the application. Her knowledge and ability to explain everything clearly made the entire process smooth and efficient. I felt genuinely supported, and all my concerns were resolved promptly.

I highly recommend Dser not only for its functionality but also for the excellent customer service provided by professionals like Chrissy. Her dedication and competence truly set the standard for what customer support should be."

ANOTHER LEVEL
Estados Unidos
4 meses usando la aplicación
DSers respondió 15 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de diciembre de 2024

So far my experience has been great, and customer service is also amazing, quite quick in responsiveness. Raphael responded right away; in fact, I accidentally made him wait on me. Even though he had to wait, he was still helpful and quick with fixing my issue. Thank you, Raphael.

ComputersDirect.au
Australia
7 días usando la aplicación
DSers respondió 12 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de noviembre de 2024

Helpful customer service and doing there best to provide with all kinds of services.

Flexio
Países Bajos
7 meses usando la aplicación
DSers respondió 6 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2024

I would definitely use this app and if I ever need assistance I truly hope I get Neva to help me. Neva was eager and willing, helpful and knowledgeable. You can't ask for more. Thanks, Neva!

Forever Spring & Things Gift Shop
Estados Unidos
10 meses usando la aplicación
DSers respondió 20 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2024

I just received excellent support. I needed to resolve a shipped issue and the instuction I received via messenger was clear and quick. THANK YOU!

QuickDrop.club
Canadá
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de noviembre de 2024

Krystal saved my business today! I had an absolutely amazing experience with the chat support of Krystal! From the moment I reached out, I was met with quick, very friendly, lovely and professional assistance. The response time was incredible—within seconds, she immediately understood my issue.She was knowledgeable and efficient, guiding me step-by-step through the solution, than followed up to ensure that everything was fully resolved.
It’s rare to feel this level of care and attention in customer service. I felt truly valued and understood, and my issue was handled with such ease and efficiency that it exceeded my expectations. Thank you for solving my issue stress-free and for going above and beyond!

Kids Safety Gear
Austria
Alrededor de 2 meses usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de noviembre de 2024

Rin was super helpful with an issue I have been having. I'm very please.

RYAN AND REMI
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 4 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de enero de 2025

I was facing challenges with my orders and wasn’t sure where to turn for assistance. Thankfully, when I reached out to customer service, Rfimp was incredibly kind and patient in guiding me through the process. I sincerely appreciate the time and effort you took to direct me to the right resources and help resolve my issue. Your support made all the difference.

FamSphere
Estados Unidos
13 días usando la aplicación
19 de noviembre de 2024

I had the pleasure of receiving support from Cloe from the DSers staff. She helped me immensely in a short time to resolve several issues. She was very patient, professional, and incredibly kind—without her, I wouldn't have known how to move forward in solving my problems.

Shop Inside
Alemania
4 meses usando la aplicación
DSers respondió 20 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team