Reseñas (26.378)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de abril de 2024

Me deparei com algumas dúvidas em relação ao o uso do DSers, e pedi ajuda ao suporte, que experiência sensácional: fui atendidopela Crystal, e ela prontamente atendeu e resolveu minhas demandas, e como se isso não bastasse, ela é super educada e tem muita paciência para lhidar com o cliente, posso afirmar isso, pois sou iniciante no digital, e ela me deu o passo a passo, e explicou o por que de cada coisa.
Muito obrigado Crystal.

Alfange Lar e Lazer
Brasil
6 días usando la aplicación
DSers respondió 24 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de febrero de 2024

I recently had the pleasure of interacting with Alice from DSER, and I must say, it was a delightful experience. Alice's customer service skills exceeded my expectations in every way.

From the moment I reached out with my questions, Alice demonstrated a level of attentiveness and sincerity that is rare to find in customer support. Not only did she provide thorough explanations to all my inquiries, but she also took the time to ensure that I fully understood every aspect of the process.

What truly stood out to me was Alice's genuine care and dedication. She didn't just fulfill her role as a customer agent; she went above and beyond to connect with me on a personal level. Her kindness and warmth made the entire interaction feel like I was talking to a friend who genuinely wanted to help.

In addition to her exceptional interpersonal skills, Alice showcased an impressive knowledge of the DSER platform and its features. She effortlessly guided me through the process, making it easy for me to navigate and understand.

Overall, my experience with Alice at DSER was nothing short of outstanding. Her sweet demeanor, combined with her expertise and professionalism, left a lasting impression on me. I highly recommend seeking out Alice's assistance for anyone looking for top-notch customer service on AliExpress.

Thank you, Alice, for your wonderful OH SO SWEET SERVICE

Warm regards,
J Wade

The AllGoodz Outlet
Estados Unidos
3 meses usando la aplicación
DSers respondió 8 de febrero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

Thank you vivian for your helping 5 star

BLACK CATS
Marruecos
15 días usando la aplicación
DSers respondió 7 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de abril de 2024

Excelente atendimento da Lucy, salvou minha venda de forma muito rápida , pratica e muito bem explicada. Consegui resolver o meu problema em menos de 5 minutos e poder providenciar uma venda agradável e sem transtorno para o meu cliente

MeteoroStore
Brasil
3 meses usando la aplicación
DSers respondió 6 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de abril de 2024

Grâce a Lily j'ai pu régler mon problème en moins de 10 minutes je suis toujours satisifaites de l'aide aux clients de la plateforme DSers, merci encore Lily.

En route vintage
Francia
Alrededor de 2 meses usando la aplicación
DSers respondió 23 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de abril de 2024

I would like to record my gratitude and satisfaction for Vivian's excellent service, with great education and professionalism.

Tech Compra Fácil
Brasil
20 días usando la aplicación
DSers respondió 9 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de mayo de 2024

El servicio que me ofreciero me encanto totalmente lo recomiendo 100%

Wild Kitchen & Bath
Estados Unidos
30 días usando la aplicación
DSers respondió 12 de mayo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de marzo de 2024

A good and easy to use application, with very great customer service..
Rfimp answered my questions and helped me with kindness

The Best
Emiratos Árabes Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de febrero de 2024

Rin was the best tech for the issue I was going through. Super helpful and took no time at all. Thank again Rin!

Rumi & Rebel
Estados Unidos
4 meses usando la aplicación
DSers respondió 16 de febrero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de mayo de 2024

Fue atendido por Isak y en pocos minutos resolvio todas mis dudas con mucha amabilidad y me envio todos los pasos con imagines lo que facilito muchisimo todo el proceso

Muchas gracias

Best Trend Shop
Australia
3 meses usando la aplicación
DSers respondió 15 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team