Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de marzo de 2024

Great experience with Isak!

YouthfulRestore
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de marzo de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de diciembre de 2023

Isak was incredibly helpful! I just got an order and needed to process it but was running into an issue. I reached out via FB Messenger and they were able to help me extremely quickly!

Lily Lane
Estados Unidos
6 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de enero de 2024

The Young Man that Helped Me Was Exceptional in navigating me perfectly.

The Katalog Store
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 25 de enero de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de febrero de 2024

Estava com um grande problema para processar meus pedidos,chamei o suporte da DSers e a "Lucy" me atendeu,foi ótimo.Me atendeu super bem me ajudou muito, foi super atenciosa me ajudou de mais, foi ótimo trabalhar com a "Lucy". Agradeço pelo suporte foi incrivel!

Universo de variedades
Brasil
21 días usando la aplicación
DSers respondió 25 de febrero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de enero de 2024

Love this app. Sherry was super patient and attentive to me. She answered all my questions and explained everything very clearly.

Pal Journey
Estados Unidos
27 días usando la aplicación
DSers respondió 30 de enero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2023

Terrible app. i've asked several times about who keeps changing these prices? you all said aliexpress. Well that's not true. It's DSer. Everyday it's atleast 99 products everyday you all are changing in your app. I get on here every day & compare your notifications to inventory or out of stock to aliexpress everyday. I took screenshots of products same price & not out of stock. It's DSer . Dser your inventory or stores take up til 24-30 days shipping. i have stores w/14 days on aliexpress shipping. also another store 5-7 days . I've been purchasing from them & clients. I don't like your store pinned to my shopify.. it's a problem. i have to go out of my way to send for help. i've changed the settings & still getting notifications of items out of stock & u all want us to pay for your mistakes.

HODOH CLOTHING UNLIMITED
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 3 de enero de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
It seems you may have misunderstood the way that our notification system work, along with why the prices may sometimes be different and we'd be happy ot share more lights on those points,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

19 de marzo de 2024

Indicaria sim pois tive um probleminha com o aplicativo a Olívia do suporte me atendeu super bem educada, muito atenciosa, parabéns para o colaboradora nota 1000.

Minha loja
Brasil
2 días usando la aplicación
DSers respondió 20 de marzo de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de marzo de 2024

Atendido pelo Wendy, que prontamente resolveu meu problema de forma profissinal e capacitada

Exelente atendimento

Emporiumsula

Emporium Sula
Brasil
6 meses usando la aplicación
DSers respondió 21 de marzo de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de diciembre de 2023

This is the first time I've had an issue with an item, in about a year. The customer service rep, Selena, was great. Got my issue handled quickly, and got me to the right place to have my item replaced. Thanks so much for being fantastic at what y'all do! Great service!

Duckie Pond
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 17 de diciembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de enero de 2024

Holly ...perfect job, well done !! thanks for help !

Exclusive Gadget
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 17 de enero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team