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Jessica supported me after a new migration over to the software - very helpful and quickly resolved my issues.
Very practical and easy to use once you understand how it works. However the explanations are not always clear. Luckily the customer service is there and is efficient in solving the problems encountered. They don't just answer the question, they look for a solution to the problem. Clearer and more detailed explanations on certain points would be appreciated.
Good application overall but can be (slightly) improved.
Hi Marc & Brent,
Thank you so much for your review of our app and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
je suis ravis de cette application car c'est gratuite, ça nous epargne beaucoup de temps, energies, stress et surtout l'argent
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
A little glitchty sometimes. But overall, great experience! The customer service via live chat was amazing and super helpful too.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
LENA DISPONIBILE E GENTILISSIMA MI HA AIUTATO IN QUELLO DI CUI AVEVO BISOGNO CON PAZIENZA E VOLONTà GRAZIE MILLE
Hi,
Thank you for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
J'ai était aidé de manière professionnelle via le chat virtuelle. C'est très pratique !
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had help from Catalina. I needed some help with my account and she helped me very good and replies quickly.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really good services in the help center, Olivia was my advisor and helped really well and efficiently
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I am a newbie in the dropshipping world and even though I encountered a technical issue with DSers, I was lucky to found Lucas' help. He answered immediately to my inquiry and ensured me that my problem would be fixed in the shortest term. So far I am satisfied with the customer care's dedication and speed to resolving issues.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team