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I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you so much Holly for all of your help with placing and remapping my first order with DSers! I really appreaciate your patience, knowledge, kindness and expertise. You're awesome!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I cannot thank Myra enough for the help given. Im very new to drop shipping and i was given guidance on the route i must follow to ensure my success. If youre new to this, start here and you will be given the keys to the ferrari of life. Thank you Myra!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Selene from DSers was incredibly helpful! She solved my issue quickly and made everything super easy. Amazing support, thank you!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you Ralla for quick and thorough reply answering my question!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Aurora was quick and effective resolving my issue, its rare to deal with real professional nowadays but i was in good hands
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Helped me to understand the issue I was having and resolved it quickly
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Esfania Did help me during my trouble with Dsers, thanks
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am really impressed with quick support from DSers. I wanted to delete an old store from my account and the support team did it quickly during the chat. Great support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team