Reseñas (31.488)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de septiembre de 2024

muito satisfeito com atendimendo de jacinta ,resolveu meu poblema em segundos muito gratificante . excelente

Nacional Express
Brasil
7 meses usando la aplicación
DSers respondió 7 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de septiembre de 2024

Thank you Wendy for your help and professionalism!

ozalo
Francia
Alrededor de 1 año usando la aplicación
DSers respondió 17 de septiembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de septiembre de 2024

I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer.

So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.

Lifazen
Reino Unido
3 meses usando la aplicación
DSers respondió 8 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de septiembre de 2024

Apoio através do Messenger fantástico. rápido e objetivo. muito bom!!

innova-mochila
Portugal
3 meses usando la aplicación
DSers respondió 8 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de octubre de 2024

I recently had the pleasure of receiving assistance from Aimee through the Live Help portal, and I couldn't be more satisfied with the experience. Aimee was knowledgeable, incredibly responsive, and patient in addressing my concerns. She took the time to understand my issue fully and provided clear, actionable solutions.

The chat interface was user-friendly, making it easy to communicate in real-time. Aimee's professionalism and dedication to helping me resolve my issue truly stood out. It’s refreshing to receive such excellent support when navigating challenges.

I highly recommend utilizing the Live Help portal, especially if you can work with Aimee. Her exceptional support made my experience smooth and stress-free!

Action Outdoors Kiwi
Nueva Zelanda
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 de octubre de 2024

Krystal was exceptionally helpful and i can't thank her enough for taking the time to help me.

Shop Demarzo
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de octubre de 2024

thanks to Chrissy for her awesome help with my DSers questions! She was super knowledgeable, patient, and made everything so much easier to understand. I really appreciate her quick and friendly support.

Vect Trade
Emiratos Árabes Unidos
10 días usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de septiembre de 2024

Rfimp was great!

VIOLEZZA
Brasil
9 meses usando la aplicación
DSers respondió 17 de septiembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de septiembre de 2024

I was having some trouble figuring out a problem with my account and immediately when i reached out for help, Vivian helped me solve it withing 15 minutes!

Cubs & Cozies
Israel
Alrededor de 2 meses usando la aplicación
DSers respondió 8 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de octubre de 2024

Je tiens à exprimer ma gratitude envers l'agent qui m'a aidé sur l'application DSers. C'est génial d'avoir eu affaire à une personne réelle et non à un robot ! Son assistance a été rapide et efficace, et j'ai été très satisfaite de la qualité du service. Merci pour votre professionnalisme et votre disponibilité !

Bébé En Voyage
Canadá
16 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team