Reseñas (31.706)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de diciembre de 2024

⭐️⭐️⭐️⭐️⭐️
Exceptional Service Beyond Expectations!

I can’t express enough how incredible LENA has been throughout this entire process. They didn’t just meet expectations—they absolutely shattered them! From the moment we connected, their warmth, dedication, and professionalism were evident.

What stood out the most was their genuine care. They took the time to understand my needs in detail, offering thoughtful solutions and going out of their way to ensure everything was perfect. It’s rare to find someone so committed to excellence and truly passionate about what they do.

Every interaction was an absolute pleasure. LENA handled everything with grace, efficiency, and a level of expertise that made me feel completely at ease. They made what could have been a stressful experience into something truly enjoyable.

Thank you, LENA, for your kindness, hard work, and for going the extra mile. You’re a star, and I’ll be singing your praises to everyone I know!

Jolly Box
Australia
27 días usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de noviembre de 2024

Very nice and helpful Service by Sandy, appricate it a lot, took her time and gave support on every topic came up!
Thanks again, great fulfillment!

Venchii
Alemania
8 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de febrero de 2025

Amazing great help I am a new with online business Zico helped me a lot to complete my order thank you so much you are great

My Store
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you for sharing your experience! We're so happy to hear that Zico was able to assist you in completing your order. It’s always our goal to make the process as smooth as possible, especially for newcomers.

If you need any more help, don’t hesitate to reach out again. We're here to support you every step of the way!

DSers Team

19 de diciembre de 2024

Chrissy from DSers provided exceptional customer service! She was patient, knowledgeable, and incredibly responsive. Chrissy went above and beyond to address all my concerns and ensured I had a smooth experience. Her professionalism and friendly demeanor made a significant difference. Highly recommend reaching out to Chrissy for any assistance—she’s fantastic!

DeculterZ
Canadá
7 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de noviembre de 2024

Zico, in customer service was awesome. He really helped me fast and straight to the point. Thank you

Everyday Slides
Estados Unidos
Más de 2 años usando la aplicación
DSers respondió 24 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de enero de 2025

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

okue
Brasil
4 meses usando la aplicación
DSers respondió 20 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de noviembre de 2024

I've never used the Dsers app before and ran into an issue. I contacted support and Olivia was great! Through the frustration of setting up my store, she was very helpful and kind. She helped me solve the problem! Thank you!

Mighty Valor
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 12 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de enero de 2025

"Fantastic support! Fiona was quick, friendly, and helped resolve my issue with ease. Excellent service!"

Shopsthebest
Australia
2 meses usando la aplicación
DSers respondió 27 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de diciembre de 2024

I had an issue with an order fulfillment through DSers, and the customer assistant Aurora whom I spoke was absolutely fantastic! They were patient, knowledgeable, and guided me step-by-step to resolve the problem. Their quick response and clear communication gave me confidence in the process, and the issue was resolved faster than I expected. This level of support is rare and highly appreciated. Thank you for making the experience seamless and stress-free!”

My Store
Australia
3 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2024

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

WarMeUp
Francia
5 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team