Reseñas (31.340)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de diciembre de 2024

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

Eterno
Alemania
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de diciembre de 2024

Maria was amazing. Made a very complicated process very simple. I'm looking forward to working with the helpline as I grow my online business.

thank you

Voleaz
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de noviembre de 2024

DSers is the only properly working Dropshipping product importer on the Starter Plan, and it's still amazing. Very easy and fast to use, I love it. Also the customer support Zico is very friendly and very helpful.

Memory Chain
Reino Unido
4 meses usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

I’ll give dsers 5 stars because I had a great experience with the customer service who’s name is “Rita” she was prompt, polite, and extremely helpful in addressing my needs. She made everything easy to understand and quickly resolved my issue. I appreciate her professionalism. Thank you!”

Noble luxury
Estados Unidos
4 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de enero de 2025

Holly is awesome, she provided phenomenal help. I was able to process my order within minutes. Thank you

theshona
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 6 de enero de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de diciembre de 2024

Dear Luna,

I wanted to take a moment to thank you for the wonderful assistance you provided. This was my first chat with Desers, and I truly appreciated how helpful and kind you were throughout our conversation. Your support made a great impression, and I’m very pleased with the service.

Thank you again for making this experience so positive. I look forward to reaching out if I need help in the future!

Warm regards,
Habibullah

Innova Maison
Reino Unido
15 días usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

TheBuyStop
Portugal
3 meses usando la aplicación
DSers respondió 10 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2024

I would definitely use this app and if I ever need assistance I truly hope I get Neva to help me. Neva was eager and willing, helpful and knowledgeable. You can't ask for more. Thanks, Neva!

Forever Spring & Things Gift Shop
Estados Unidos
10 meses usando la aplicación
DSers respondió 20 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de noviembre de 2024

Excellent service! The agent promptly resolved my issue within 5 minutes and maintained clear and professional communication throughout. Highly efficient and customer-focused. Thank you for the great support!

My Store
Países Bajos
4 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2024

As I am new to this, I needed some help. Wendy came to my rescue and saved the day. Thank you for the patients and best help possible.

3KDyn
Suecia
2 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team