DSers‑AliExpress Dropshipping

I spoke with Vivian and she was very patient and great customer service. Thats a great asset to your company.

Best Support from the DSERs Team. Really satisfied from Jese at customer service

ThankYou

Vivian was very attentive and answered all my questions. He assisted me from start to finish. Thank you so much for your support!

I had a hard time to connect on dsers due to technical issue. I sincerely appreciate your help Raphael and Celia, one of the best customer support assistants. They quickly resolve the issue and i can connect it on my shop now. Thank you for your time, the chat was very professional and helpfull. You are the best. Thanks for your patient..

Best customer support , i always work with them and the service is better and better!

Exceptional Support Beyond Expectations

I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest.

From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved.

What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable.

Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did.

In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is.

If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

Excellent service! The customer support team is kind, responsive, and always quick to assist :)

Esfania ty su much for the help

All i need is just a guidance to start...dsers gave so much information where i could learn almost everything... the only things to do now is to start...thank you so much and the customer service is just great....

I have been using this app for about a year now - now I have 23 stores on it - I recently had an issue with AliExpress & Tiffany from DSERS sorted it all out for me in minutes. Absolutely no question, the best drop-shipping app available. Second to non.

Thanks DSERS!!!