Reseñas (31.707)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
13 de enero de 2025

Elora was so kind and very helpful. I am new to the app so I made some mistakes with my order but she helped me fix it. Very great support and service!

ParkGuard
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 20 de enero de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de enero de 2025

Amazing customer service! Villanelle was able to answer all my questions with valuable resources and also provided some great tips.

My Store
Australia
4 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 de diciembre de 2024

recently had the pleasure of receiving assistance from Rita at the DSers team, and I couldn't be more satisfied with the support I received! Rita was incredibly helpful, knowledgeable, and patient throughout the entire process. She went above and beyond to ensure that all my questions were answered and that I fully understood the product mapping features. Her dedication to providing excellent customer service truly stood out. Thank you, Rita, for making my experience with DSers so positive and seamless!

Winter Sunshine Marketplace
Estados Unidos
3 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de diciembre de 2024

I needed help today with some orders that had not gone through. I asked DSers for help and had a lovely lady called Chloe who really helped me to sort out my problem. I would give Chloe a star rating on 10 for her wonderful help.

SPORTUTTI
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de enero de 2025

Very effective Team. I had a good help from Rita to solve an issue with an order.

KODELEGANCE
Canadá
4 meses usando la aplicación
DSers respondió 27 de enero de 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de febrero de 2025

Support is absolutely amazing, I was shocked how quickly they have responded to my questions and answered promptly with all proper explanation, directing me on all the steps how to connect suppliers from Aliexpress to DSers and link products to Shopify. Very much appreciate for help.

Every Day Solutions
Reino Unido
28 días usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you for leaving such a fantastic review! We’re thrilled to hear that our support team was able to assist you so efficiently and provide the guidance you needed. It's always our goal to make your experience as smooth as possible, and we’re glad to have been able to help.

If you have any more questions or need assistance in the future, don't hesitate to reach out. We’re always here to help!

DSers Team

17 de noviembre de 2024

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!

Joly Kid
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 19 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2024

Really Nice customer service with Wendy she is really clear and helpfull and professional... I didnt use that much the app but she tried to resolve the best she could each of the doubt.

Selfie Republic
Bulgaria
4 meses usando la aplicación
DSers respondió 3 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de febrero de 2025

I had some problem and needed to contact with the customer service and I was assisted by Adele. The service was amazing! The team is so friendly, efficient and clearly provided me the valuable information of my queries.

GlobeBazaar
RAE de Hong Kong (China)
19 días usando la aplicación
DSers respondió 5 de febrero de 2025



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de enero de 2025

Holly is awesome, she provided phenomenal help. I was able to process my order within minutes. Thank you

theshona
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 6 de enero de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team