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Rick on customer support was quick, precise and efficient. I love that !
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Needed to rollback a fulfilled order on DSers and support chat was insanely fast. Zico popped up and helped me resolve my issue in just a few minutes!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
yes got my issue solved which I didn't understand myself
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great customer service. I still don't know how they did it or what they did, but at least MY customer is now taken care of. :)
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Zico was very helpful in helping me with an order I was having issues with. He helped my resolve my issue and was super nice and efficient.
Hi there,
Thank you for your kind words! We’re so glad to hear that Zico was able to assist you efficiently and kindly. Your satisfaction is our priority!
If you ever need help again, don’t hesitate to reach out—we’re always here for you.
DSers Team
I faced several problems and difficulties at the beginning
I contacted customer service
The employee Lucy provided me with all the solutions and implemented the solutions herself as well
She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified
Very happy with customer service of this quality and speed of implementation and response
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thanks a bunch to Lucy for helping me out when I had trouble connecting my shop to your services, and for all the documentation she provided me to help understand/launch my store.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Big thanks to the support team Sandy, it was really helpful they do a great job solved my problem in minutes
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Title: Exceptional Support from Chloe!
I would like to extend my heartfelt thanks to Chloe for the exceptional support provided during my recent experience with DSers. Chloe’s quick and efficient help in resolving the issue with my Awaiting Orders was invaluable. She was professional, attentive, and ensured that everything was resolved smoothly. Her customer service truly stands out, and I am very grateful for her assistance.
I highly recommend DSers, especially if you get the pleasure of working with Chloe – she made all the difference! Keep up the great work, Chloe, and thank you once again for all your help.
Best regards,
[Mirza Shumon]
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Elora did an amazing job with helping me setup my order process. Fast and easy to use thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team