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customer support chat over messenger with Emma went well, until I was pressured to make a review immediately after. Im busy. But good overall I guess
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I can't give an honest review yet because I just started the app today. I will get back to this review in a month or two, But what I can say is that it is true that the customer service is good. Jessica was available within minutes of contacting. She was very helpful and answered a handful of questions I had about shipping and tracking. So let's see how this goes. So far so good.
Hi Joyful Equestrian,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Gostei muito do atendimento da Dser, estava com um problema de conexão porque eu o usava em outra plataforma. Porém eles me ajudaram em tudo
Hi superutilidades-266,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
It is nice to have one like this to make all processes easier and I liked customer support more than the app because they are helpful and there 24h and faster reply.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
thanks to Arwen, he solved my problem. Quick to respond, and immediately fixed what I needed
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
obrigada olivia me ajudou muito com os meus pedidos !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1!!!!11!!!!!!!!:)
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I worked with Jessica on shipping concerns for a customer and she was able to guide me in the right direction. Kudos to Jessica❤
Hi Regal-Chic Boutique,
We will let our customer team know that you had a great experience with them, especially with Violet. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
This app is really helpful syncing the orders straight to the supplier, I tried out the advanced plan to test out affiliate marketing, I'm still not too sure about that. However, Nephele has been very helpful with everything else!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I like your customer support very quick response.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
UPDATE: After a bit I got another reply offering more detailed information, this HELPED fix the issue. I would have given it 5 stars except for the previous mentioned issue.
PAST: So far my opinion has gone from good to somewhat skeptical, all products are missing gtin or mpn so I am unable to publish with Google. I contacted DSer's who told me to contact the suppliers directly (thought they were the same as AliExpress), no further help offered. Sadly, I am beginning to think about switching to another option.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team