Reseñas (31.707)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de noviembre de 2024

I recently had the pleasure of interacting with Dsers's customer service team and her name was Rita, and I must say, it was an outstanding experience. From the very beginning, the representative was courteous, attentive, and genuinely eager to help.

Not only did they swiftly address my concerns, but they also went above and beyond to ensure that all my questions were thoroughly answered. Their knowledge about the product/service was impressive, and their patience in explaining the details was truly appreciated.

What stood out the most was their proactive approach to resolving my issue. They provided clear, step-by-step guidance and even followed up to ensure everything was working smoothly. It’s rare to encounter such dedication and professionalism in customer service these days.

Overall, Dsers's customer service exceeded my expectations, and I am extremely satisfied with the support I received. I highly recommend their services to anyone seeking a seamless and positive customer experience.

Panache Zanaat
Portugal
Alrededor de 2 meses usando la aplicación
DSers respondió 25 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de diciembre de 2024

⭐⭐⭐⭐⭐

I’m very new to this, so I tend to have a lot of questions that need to be explained in a simple and clear way. Maria was incredibly kind and patient with me. She took the time to provide precise answers and explained everything in a way that made it easy for me to understand. Her guidance gave me the confidence to make the suggested changes. I truly appreciate her support!

EZSELLZ.COM
Reino Unido
3 meses usando la aplicación
DSers respondió 3 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de enero de 2025

Great service from Rita, Super helped me with my problem. Thank you Rita

Magazine Bem estar
Brasil
4 meses usando la aplicación
DSers respondió 20 de enero de 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2024

As I am new to this, I needed some help. Wendy came to my rescue and saved the day. Thank you for the patients and best help possible.

3KDyn
Suecia
2 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de noviembre de 2024

The support team provided me with fast and efficient service. I was helped by Elora since I was not able to place orders on Dsers. Elora found be solutions right away and I was able to place orders on time. Great service!

YOVOAR
Canadá
3 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de enero de 2025

Aurora was extremely helpful and knowledgeable. She answered all my questions and provided excellent support. great customer support experience. Thank you aurora for your fantastic service! :)

Tiny Trends
Australia
Alrededor de 2 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de febrero de 2025

Very professional, very fast in response, it was a very nice experience talking to them.

Lamar Stores
Jordania
3 meses usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you for taking the time to leave such a kind review! We're so glad to hear that you had a positive experience with our customer service team. We strive to be both professional and efficient in helping our users, and it's great to know that we succeeded in doing so for you.

If you need any further assistance, please feel free to contact us again. We're here to help!

DSers Team

22 de enero de 2025

Elora was efficient, very helpful and super nice! Thanks again

SIPNGRIP
Australia
6 meses usando la aplicación
DSers respondió 27 de enero de 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2024

Awesome service.. Easy to communicate my questions.. responded very quickly.. and walked me through all that I needed..thank you for going over and above ...

Precious Gifts Galore LLC
Estados Unidos
10 meses usando la aplicación
DSers respondió 19 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de diciembre de 2024

Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .

BeUrBestBeautiful.com
Estados Unidos
3 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team