Reseñas (31.265)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de noviembre de 2024

Adele support was amazing! She quickly helped me with my issue and explained everything clearly. Her friendly attitude made the whole process so much easier. Thank you, Adele, for the great support!

The Dog Face
Canadá
Alrededor de 2 meses usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de octubre de 2024

Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.

MY-KALU
Suiza
7 meses usando la aplicación
DSers respondió 27 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

I want to take a moment to share my appreciation for Rfimp from DSers, who provided me with truly exceptional support. Their dedication, expertise, and willingness to go the extra mile made all the difference in my experience.

Rfimp was quick to understand my concerns and provided clear, actionable solutions. Their step-by-step guidance was both efficient and easy to follow, helping me navigate through the process with confidence. What really stood out was their approachable and positive attitude—it’s clear they genuinely care about helping customers succeed.

Thanks to Rfimp’s support, what could have been a frustrating situation was handled seamlessly and stress-free. I’m incredibly grateful for their professionalism and effort.

Thank you, Rfimp, for your outstanding assistance! Your hard work doesn’t go unnoticed, and DSers is fortunate to have someone as skilled and customer-focused as you. Keep up the amazing work!

My Store
Reino Unido
7 días usando la aplicación
DSers respondió 10 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de noviembre de 2024

I just had a great experience with DSers support. The support team member Raphael have provided me with wery quick (literally, immediate) responce, friendly attitude and clear and correct answer to my question.
I really appreciate this.

Anitho
Ucrania
Alrededor de 2 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de diciembre de 2024

lena has been fantastic, ironed out all my problems, 100% worth every minute

Housite
Reino Unido
Más de 2 años usando la aplicación
DSers respondió 28 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de noviembre de 2024

I recently had the pleasure of receiving support from Sandy on the DSers team, and I can’t recommend Sandy highly enough! Sandy was incredibly quick, efficient, and effective in resolving my issue. Right from the moment I reached out, Sandy was attentive and made an effort to fully understand my concerns. Sandy was also exceptionally patient, taking the time to explain how the DSers processing works in detail, which made everything much clearer for me.

Inkasis
Suecia
Alrededor de 2 meses usando la aplicación
DSers respondió 12 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de diciembre de 2024

Luna was perfect she helped me quickly was very polite and I hope the next time I have a problem I have luna again she deserves a raise love goes out

Lenys
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de noviembre de 2024

I recently had an issue with an order in the DSers system, and I must commend their outstanding customer service. Within less than 10 minutes of reaching out, their team promptly responded and resolved the issue with remarkable efficiency.

Folding Parts
Singapur
2 meses usando la aplicación
DSers respondió 27 de noviembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de noviembre de 2024

The app has quite a few bugs but customer service is quick.

Jewelry Boxes
Francia
12 meses usando la aplicación
DSers respondió 2 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de noviembre de 2024

I had an amazing experience with Celia from DSers support! She was incredibly patient, knowledgeable, and quick to resolve my issue. Her professionalism and clear communication made the entire process seamless. I truly appreciate her dedication to helping me out, and she went above and beyond to ensure everything was sorted. Thank you, Celia, for your exceptional service!

KDD Essence
Estados Unidos
2 meses usando la aplicación
DSers respondió 21 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team