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I had issues with order fulfillment because the supplier doesn't deliver to Canada. My other backup suppliers were also unable to deliver to Canada for some reason. Wendy from customer service was very helpful and found a new supplier for me who sells the same product and delivers to Canada, and assisted with changing the supplier for the order. Big thanks!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Rita saved me. Really helpful and always patience with my impatience. She explained me every step in the Dsers app. Thank you Rita
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Selena has offered a great support and clarification!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Blanca is the best, 5 star rating
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Estou muito satisfeito com os serviços e atendimento da Dsers, em especial ao atendimento da Chloe que me atendeu e solucionou minhas dúvidas de forma rápida e eficiente. Obrigado Chloe.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Die DSERS-App nimmt einem schon richtig viel Arbeit ab und lässt mich im Dropshipping viel Zeit sparen. Auch der Kundenservice ist wirklich genial - ich habe diesen bereits zweimal kontaktiert und mir wurde erfolgreich, schnell und freundlich geholfen.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you.
Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience.
Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Magnifica atencion al cliente por parte de selena , me soluciono el problema muy rapidamente
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I worked with Villanelle today and she was very patient , informative, helpful, and reassuring! I was given positive reassurance and my questions were answered swiftly and in terms I could understand. I could only hope that when I need help again ( and I will ) that I get Villanelle to guide me ! Thank you Villanelle for your outstanding support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team