Reseñas (31.517)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de julio de 2024

I had issues with order fulfillment because the supplier doesn't deliver to Canada. My other backup suppliers were also unable to deliver to Canada for some reason. Wendy from customer service was very helpful and found a new supplier for me who sells the same product and delivers to Canada, and assisted with changing the supplier for the order. Big thanks!

WackyVenture
Finlandia
5 meses usando la aplicación
DSers respondió 30 de julio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de agosto de 2024

Rita saved me. Really helpful and always patience with my impatience. She explained me every step in the Dsers app. Thank you Rita

Your Choice
Portugal
10 meses usando la aplicación
DSers respondió 18 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de noviembre de 2024

Selena has offered a great support and clarification!

kneadmax
Rumanía
Alrededor de 1 hora usando la aplicación
DSers respondió 12 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de septiembre de 2024

Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers

Wanter - Boutique
Francia
5 meses usando la aplicación
DSers respondió 17 de septiembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de septiembre de 2024

Blanca is the best, 5 star rating

My Store
Eslovenia
2 meses usando la aplicación
DSers respondió 18 de septiembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de octubre de 2024

Estou muito satisfeito com os serviços e atendimento da Dsers, em especial ao atendimento da Chloe que me atendeu e solucionou minhas dúvidas de forma rápida e eficiente. Obrigado Chloe.

DiTutto Imports
Brasil
9 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de noviembre de 2024

Die DSERS-App nimmt einem schon richtig viel Arbeit ab und lässt mich im Dropshipping viel Zeit sparen. Auch der Kundenservice ist wirklich genial - ich habe diesen bereits zweimal kontaktiert und mir wurde erfolgreich, schnell und freundlich geholfen.

NIRALONA
Alemania
3 meses usando la aplicación
DSers respondió 20 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you.

Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience.

Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.

Ruflexed
Estados Unidos
3 meses usando la aplicación
DSers respondió 8 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de noviembre de 2024

Magnifica atencion al cliente por parte de selena , me soluciono el problema muy rapidamente

Pumi
España
21 días usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de agosto de 2024

I worked with Villanelle today and she was very patient , informative, helpful, and reassuring! I was given positive reassurance and my questions were answered swiftly and in terms I could understand. I could only hope that when I need help again ( and I will ) that I get Villanelle to guide me ! Thank you Villanelle for your outstanding support!

My Store
Estados Unidos
25 días usando la aplicación
DSers respondió 8 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team