Reseñas (31.709)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de febrero de 2025

The Help Center helped me and clarify a lot regarding the mapping of the product and also how to fullfield the order in different process. Thanks

ATHLAIRS
Francia
28 días usando la aplicación
DSers respondió 5 de febrero de 2025



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de noviembre de 2024

I recently had the pleasure of interacting with Dsers's customer service team and her name was Rita, and I must say, it was an outstanding experience. From the very beginning, the representative was courteous, attentive, and genuinely eager to help.

Not only did they swiftly address my concerns, but they also went above and beyond to ensure that all my questions were thoroughly answered. Their knowledge about the product/service was impressive, and their patience in explaining the details was truly appreciated.

What stood out the most was their proactive approach to resolving my issue. They provided clear, step-by-step guidance and even followed up to ensure everything was working smoothly. It’s rare to encounter such dedication and professionalism in customer service these days.

Overall, Dsers's customer service exceeded my expectations, and I am extremely satisfied with the support I received. I highly recommend their services to anyone seeking a seamless and positive customer experience.

Panache Zanaat
Portugal
Alrededor de 2 meses usando la aplicación
DSers respondió 25 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de febrero de 2025

Excellent tool for anyone. Their Support Team are quick and responsive and was able to resolve and help my issue and inquiry.

GoodVibes Heaven
Portugal
Alrededor de 1 mes usando la aplicación
DSers respondió 20 de febrero de 2025

Hi there,

Thank you for your great feedback! We’re so happy to hear that you find DSers an excellent tool and that our Support Team was quick and responsive in resolving your issue. 😊

If you ever need further assistance, feel free to reach out—we’re always here to help!

DSers Team

2 de enero de 2025

Zico was a very nice and polite person that helped me a lot with fulfilling a order on Dsers!

HolyPower
Estados Unidos
6 meses usando la aplicación
DSers respondió 6 de enero de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de enero de 2025

Elora from DSers support team helped me a lot when I needed help logging in and she responded very quickly. Very satisfied and grateful for the service.

Emilamas Sportshop
Noruega
4 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de diciembre de 2024

I am still new here but so far the customer service is very helpful and nice quick respond! I will update the rest!

kawaike Shop
Japón
2 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2024

I just received excellent support. I needed to resolve a shipped issue and the instuction I received via messenger was clear and quick. THANK YOU!

QuickDrop.club
Canadá
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de febrero de 2025

The effect is good, and the customer service attitude is also very good to help solve the problem

marrlve
Estados Unidos
12 meses usando la aplicación
DSers respondió 13 de febrero de 2025

Hi there,

Thank you for your feedback! We’re glad to hear that you’re happy with the results and that our customer service team provided great support in solving your problem. Your satisfaction is our priority!

If you ever need any further assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

20 de enero de 2025

Shout out Zico man! This app has wonderful customer service, and gets back to you almost immediately!

Quality Prints USA
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 23 de enero de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de enero de 2025

Very friendly and straight-to-point support! Really impressed.

Mora Lana
Suiza
5 meses usando la aplicación
DSers respondió 20 de enero de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team