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Chrissy is indeed a Customer Service or customer support officer per excellent. Chrissy invested time and technical understanding to correct the wrong process that i created in my store. in the process of fulfilling product purchased to my customer i unknowingly created two account and it become very difficult to fulfill.
and Chrissy stepped in , trace the issue and asked me to switch. account and every thing was resolved .
Thank you Chrissy for you help.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The customer service is phenomenal. Chrissy was able to assist me immediately and updated me on the challenges. Very knowledgeable and thorough.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
thank you Zina for your help
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Got a very thorough analysis with Ralla today regarding issues with my orders from India. Safe to say, we came to the conclusion that the issue was not inherently connected to the DSers app, but rather Shopify itself.
07.07.24:
Got more help from Selena today where I had issues with updating the order number due to the account being connected to another email. Very simple and straightforward answers from Selena, with precise guidance through pictures.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Working with Via on getting my Shopify products over to DSers was an absolute breeze, and honestly, a lot of fun! Via’s got this knack for making tech stuff feel simple and even exciting. She's not just skilled; she's super attentive to all those tiny details that I wouldn’t even think of, which made everything run smoothly without a hitch.
Her communication was top-notch, always keeping me in the loop with updates and quick to answer any of my questions with a friendly and reassuring tone. It felt like having a friend guide me through the whole process, making something that could have been tedious, quite enjoyable.
Thanks to Via, my store’s set up on DSers was flawless, letting me jump straight into what I love doing most. If you’re looking to make your life a whole lot easier when it comes to handling your online shop, Via’s your person. Can’t recommend her enough!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ótimo atendimento, ultra rápido
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I worked with Jacinta today, and although I was a bit disappointed in my request, Jacinta as right there with me, and provided alternative solutions, and in the end felt so much better after our chat! Thank You Jacinta
nice workin w u
lEE-ON
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some problem logging into my Account and seek help from the DSers Support Team and Colleen attended to me. My conversation with her was interrupted by my busy work and I could not response to her questions. But she was very patient and helpful and solved my problem even after few hours I got back to her, thank you very much. So far, with my experience dealing with LIVE Chat etc, DSers always provide the best service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rita, ela tem um ótimo atendimento.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Their service is attentive and patient, they solve problems very quickly, and send tutorials quickly too, I thank the platform which is simple and complete, the best on the market, and also to the service representative Raphael, thank you Dsers!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team