Reseñas (31.709)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de diciembre de 2024

i would give 5star rating to the customer service. Everything was explained in details!

Blossom Harbour
Canadá
11 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2024

Rfimp Was amazing, they answered all my questions with professionalism and knowledge. It was just what I was looking for and it helped me educate myself in my journey. Very proud of my experience with Rfimp.

Tot-Aide
Estados Unidos
9 meses usando la aplicación
DSers respondió 3 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de noviembre de 2024

Outstanding experience! Wait time was less than 30 seconds. Assisted by Chloe, who resolved my issue in record time—just under 3 minutes. It’s almost unheard of to receive such swift and efficient customer support. This has been my consistent experience every time. Truly exceptional service!

EpicZone
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 26 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de diciembre de 2024

I had an issue fulfilling my orders so I had a chat with Chrissy and she was very helpful! She figured out the problem straight away and advised me on how to solve it. I am very satisfied with the service.

The Luxe Collection
Reino Unido
3 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de diciembre de 2024

Worked with Rita over customer service. Incredibly fast and super helpful. Definitely recommend

Little Truck
Estados Unidos
3 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de noviembre de 2024

I've been using the DSers app for a while now, and it has completely transformed the way I manage my dropshipping business. The interface is user-friendly, and the app makes it so easy to find reliable suppliers, import products, and manage orders. Customer support is fantastic to, they’re always quick to help with any questions. Overall, DSers has made my business smoother and faster than I ever expected!

Zealistic
Canadá
9 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de diciembre de 2024

Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process.

He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness.

It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.

Binh’An Market
Estados Unidos
25 días usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de enero de 2025

Just had my first Live chat via Messenger with Luna, and they were so helpful and fast. Much appreciated!

AccuScoop Pro
Estados Unidos
5 meses usando la aplicación
DSers respondió 5 de febrero de 2025



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de diciembre de 2024

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

Eterno
Alemania
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de febrero de 2025

Nice customer service, very kind

FlexPrime Emporium
México
9 meses usando la aplicación
DSers respondió 27 de febrero de 2025

Hello!

Thank you for sharing your feedback! We’re so glad to hear that you had a positive experience with our customer service team. We strive to provide kind and efficient support to all our users.

If you need anything else in the future, don’t hesitate to reach out. We’re always here to help!

DSers Team