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Zina was amazing! she was able to help me solve my problem right away. She was also very kind and positive:)
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
נציגת שירות בשם היילי האלופה, סיפקה לי הרבה ידע עם הרבה סבלנות ,. תודה רבה !
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am working with Zoe to help me navigate DSers and how to contact suppliers. I am new to this and after hours of trying to figure it out myself i finally reached out and luckily got Zoe to help me. They have been very helpful and thorough with detailed instructions on my concerns. Very responsive. Thank you
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently started setting up my dropshipping online store using the DSers app, and I am thrilled with the experience so far. The app itself is incredibly user-friendly, making it easy to import and manage products from AliExpress. However, what truly sets DSers apart is their exceptional customer service.
I encountered an urgent issue with importing products, and I was quite stressed about it. Fortunately, Maria from the support team responded very quickly to my request for help. She was incredibly kind and patient, guiding me through the troubleshooting process step by step. Thanks to her expertise and swift assistance, the issue was resolved in no time.
Maria's dedication and professionalism were truly impressive. She not only solved my problem quickly but also made sure I understood what went wrong and how to prevent similar issues in the future. Her support made a world of difference and allowed me to continue setting up my store without further delays.
I highly recommend DSers to anyone looking to streamline their dropshipping operations. The app is fantastic, and the customer support is top-notch. Special thanks to Maria for her outstanding service!
Thank you, DSers team!
Update: Raphael from DSers saved the day again with prompt and quick responses to my request!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
5 Stars for the customer support.
Colleen was very helpful! He managed to solve an issue I was facing using their app. I really appreciated it.
Well done!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I spoke to Neva to receive help with a problem I had with some orders from my store and the service and support I received was exceptional. I received very good service and was able to resolve my queries without any problems. Very satisfied!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
je recommande fortement "dsers" plus particulièrement Zoey ,très pro, très a l'écoute, elle m'a beaucoup aider
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
great
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
L'assistance était très correcte et explicite et patient. Merci beaucoup. Je suis très contente
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
RFIMP with the support team was so professional, helpful and knowledgeable i will recommend this app to friends. Thanks
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team