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rec this app, easy and clear, I got great service from Maria , she know in a sec what is my problem and she sloved it in a bit!
big rec!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I want to thank Chloe for the amazing costumer support she provided, she was quick to help me solve my problems. She was also very friendly!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I literally just had myself SAVED by the wonderful and sweet Luna!! Excellent customer service, very attentive to detail and super empathetic to my novice in the processes for correcting order placements. So wonderful, very kind, and very helpful! Thank you so much Luna!!! You're amazing!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently started using the DSers app on Shopify for managing my dropshipping business, and it has significantly streamlined my order management process. The app integrates smoothly with Shopify, making it easy to automate order fulfillment and find products. I was initially attracted to DSers because of its bulk ordering feature, which saves me a ton of time compared to placing orders individually. The app also makes product sourcing much simpler with access to a wide variety of suppliers and the ability to import products in just a few clicks.
What really stood out for me, though, was the customer service experience I had with Elora. When I encountered some setup challenges, Elora was incredibly helpful. She was patient, knowledgeable, and walked me through every step needed to resolve the issue. Not only did she address my immediate concerns, but she also provided some additional tips for optimizing my product sourcing and order processing in DSers. Her guidance made a real difference in how quickly I was able to get up and running with the app.
Overall, DSers has proven to be a valuable tool for my dropshipping business, and the customer support from Elora was a big plus! If you’re looking for a Shopify app to streamline dropshipping, DSers is a great choice—especially with knowledgeable support reps like Elora ready to help.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Luna was perfect she helped me quickly was very polite and I hope the next time I have a problem I have luna again she deserves a raise love goes out
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
"Excellent customer service! Sandy was incredibly helpful and resolved my issue quickly and efficiently. She was a professional, friendly, and made the entire process stress-free. Highly recommend!"
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I have 2 shopify accounts. One active and one deactive. Unfortunately the deactivated one was linked to my Dsers account and as a result I wasn’t able to view orders from my active store. Rita understood the problem and quickly guided me in how to fix the issue.
It was rectified in less than 5 minutes. With not being that tech savvy, Rita certainly eased my concerns and frustrations. Excellent customer service on her end and has helped make this a great start to the day.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you for the excellent customer service and help to add a variant to my product page
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had trouble resetting my password and verifying my account because I wasn’t receiving any emails, but Rita from the DSers team was a lifesaver! She was not only quick to respond but also incredibly polite and bubbly, making the support experience pleasant and stress-free. Rita guided me through each step with patience, checked my account details, and provided practical solutions. Her friendly and professional assistance turned a frustrating situation around. Thank you, Rita, for going above and beyond—I truly appreciate the 24/7 support from DSers!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team