Reseñas (30.354)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
24 de junio de 2024

Viviane me ajudou muito, me tranquilizou pois estava com dificuldade de fazer um procedimento, na minha opnião é a melhor de todas e merece um aumento e subir de cargo, é a melhor

LT Soberanos
Brasil
Más de 1 año usando la aplicación
DSers respondió 25 de junio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de julio de 2024

Holly helped solve my issue. Great customer service.

MZM Wellness
Estados Unidos
6 meses usando la aplicación
DSers respondió 3 de julio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de julio de 2024

Ivan from Dsers has helped me with the automatic update stock available from Aliexpress to Shopify. He even gave more information in detail how Dser do updates stock automatically. It is a great service. I highly recommend it to everyone. Thank you.

USA SHOP CENTER
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 14 de julio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de julio de 2024

I had a fantastic experience working with Blanca at Dsers. She was incredibly helpful and knowledgeable, providing excellent customer service. Blanca's prompt responses and professional attitude made the entire process smooth and efficient. Highly recommend her support!

Breeze Volt
Suecia
26 días usando la aplicación
DSers respondió 16 de julio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de junio de 2024

Der Service ist top. Man muss nur die richtigen einstellungen für sich optimal testen. Dann geht alles prima.

Upgrade, downgrade, alles hatte geklappt.
toller support übrigens! Angenehm überrascht.

camping2024
Alemania
Más de 1 año usando la aplicación
DSers respondió 25 de junio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de junio de 2024

I was looked after by Tiffany, who was extremely responsive, understood my problem in record time and found a solution very quickly.
Very efficient and professional!
Well done

univers-beret
Francia
Casi 2 años usando la aplicación
DSers respondió 24 de junio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de julio de 2024

Lucy me fez um ótimo atendimento. Estou bastante satisfeita.

Ofertas Tops pra Vc!
Brasil
26 días usando la aplicación
DSers respondió 16 de julio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de julio de 2024

i was amazed to see over 6 different answer when i requested support from Dser!!!!! first answer i just got a walkthrough on something not even related to my request, i only answered did you read my request? and it started to fall down, without any response for me, all they were doing was backing last email senders back forgetting to answer me! i found a solution. DELETE. problem solved!

Allure Apparel
Canadá
26 días usando la aplicación
DSers respondió 16 de julio de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

IF you could provide the whole conversation you previously had, it'd be really helpful so we could analyze what happened and work on improving our process.

Sorry if there was any misunderstanding.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

3 de julio de 2024

definitely essential for your shopify store! the customer support service is brilliant, extremely happy with my experience with DSER and to the gentlemen who helped me through the chat THANK YOU. He was extremely helpful and responsive. Outstanding. If your thinking about getting dser DO IT. Defo Recommend!

TwixTra
Reino Unido
5 meses usando la aplicación
DSers respondió 4 de julio de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de julio de 2024

I like this man, Thank you so match

Boxipod
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 10 de julio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team