Reseñas (31.350)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de enero de 2025

Elora from DSers support team helped me a lot when I needed help logging in and she responded very quickly. Very satisfied and grateful for the service.

Emilamas Sportshop
Noruega
4 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de octubre de 2024

I am so excited. I had a major problem with my email being input incorrectly when I opened my store. It tooks me hours to try and figure out how to change to the correct one. I got online with GLORIA from DSERS and she took her time with me. She was the BEST person online that has ever helped me fix a problem. Because of GLORIA I am able to proceed without having to redo all my items in my store. GLORIA was amazing and I am very thankful to her.

My Store
Estados Unidos
21 días usando la aplicación
DSers respondió 27 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 17 de noviembre de 2024

Hi,

I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you!

Thanks!

Stopshop
Nueva Zelanda
2 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de diciembre de 2024

Excellent customer service. My helper, Luna, assisted me with my problem, and we were able to solve it quite quickly, which was a relief for me.

Tech for Life
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de noviembre de 2024

"I had an excellent experience with DSers for managing my dropshipping orders. The platform is intuitive and integrates seamlessly with Shopify, making it easy to process bulk orders and manage suppliers efficiently. A special shoutout to their support team, especially Rfimp, for their exceptional assistance. I was having trouble with my order setup, and they patiently guided me through the process. Thank you, Krystal!"

Mi tienda
España
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 de noviembre de 2024

Thanks to Rfimp! He replies so fast and understands very well my concern and question and being funny and nice. 5 stars!

LampaShop
RAE de Hong Kong (China)
12 meses usando la aplicación
DSers respondió 2 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de octubre de 2024

I just wanted to take a moment to express my heartfelt gratitude to Selena from the DSers support team! I was having a bit of a crisis trying to figure out how to disconnect an old store from my DSers account, and Selena swooped in to save the day.

Not only was Selena incredibly knowledgeable and professional, but she also had a wonderful demeanor that immediately put me at ease. She listened attentively to my issue, asked all the right questions, and provided clear, concise instructions that helped me resolve the problem in no time.

What truly impressed me, however, was Selena's speed and efficiency. She responded to my query in a matter of minutes, and her solutions were spot-on. I was blown away by how quickly she was able to help me get back on track.

forbiddengemstones.com
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 24 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de noviembre de 2024

I just had a chat with Luna and it was so helpful for me. She was very supportive and gave some good advices, very fast and friendly. I spent to many hours with my problem in advance and with her help it was solved quickly

SoapSaver
Suiza
2 meses usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de noviembre de 2024

Vivian was my helper today! that was good to meet her, she was nice helper! I couldn't have done what I needed to do without her! she is Best Customer Service!❤️ and i recommend this app for All drop-shipping its good, they have live chat customer service i'm really like it thank you "Vivian.

Merry Nest
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 27 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de diciembre de 2024

Rin did a great job in helping me investigate a problem with an order.

Hides and Tools
Reino Unido
Casi 2 años usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team