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Live chat customer service is good so far. This is good experience for new member like me. Good hope so far.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Villanelle helped me very efficiently import products from my store to DSers. Very kind and patience, thanks to her and awesome customer service!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Chrissy helped me with a billing issue and held my hand during the process. I am so grateful for the time she spent with me. Excellent customer service.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The support team is patient and resourceful in helping you get the information you need.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Worked with Chloe today to solve a problem that caused all my item to be "sold out" she was very helpful and managed to fix my issue and my store id now back up and running again.
Thank you very much
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
it is very easy to use and very efficient as well there support is available and answer very fast
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
having good Support team is huge advantage for any product.
would love to thank Sandy from the support team for the great and fast support.
it's always great to know you have a support team in your back
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I like this app. It is free and does so much for free. I like that I can order in bulk, I like the chrome extension, I like that I can set a default message to seller. It’s easy to find orders and stay organized. I wish it would pay for the orders for me instead of having to do manually.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Maria was super helpful! My aliexpress got disconnected and I couldn't find my orders. She looked into and shared with me step by step on how to resolve. Great communication.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Zoe helped and solved the issue. She was great.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team