Reseñas (31.553)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
19 de septiembre de 2024

super rapide et super efficace en cas de besoin

Belle et élégante
Francia
5 meses usando la aplicación
DSers respondió 7 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de abril de 2024

I sent a message and got an immediate response from Sandy, I did not even have time to click away from my tab because I thought it would take some time before I got a response. Anyways, I had a pressing concern about how payments were processed as this is my first experience with dropshipping and all the logistics overwhelmed me but Sandy answered all my questions in detail. Incredible response team and got great help. Customer service is top notch.

ZephCoffee
Estados Unidos
10 meses usando la aplicación
DSers respondió 14 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

Chrissy was extremely helpful and took the time to correct my problem. I thought I was going to lose the sale because of an error. If I can a direct line to Chrissy, that would be great

Trend Style Clothing
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 28 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de agosto de 2024

Their customer service is superb and Rita was really helpful to me. Highly recommend

Aura Ambience Co
Kenia
Alrededor de 2 meses usando la aplicación
DSers respondió 18 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de julio de 2024

SELENA is the BEST! Thank you so much for helping with the issue. Very happy Selena went up and above to make sure the issue got resolved.

The Spotted Cottage
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 15 de julio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de septiembre de 2024

sehr hilfreich....THANK YOU SO MUCH

Spark Collection
Alemania
13 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de mayo de 2024

What a service! They find your problem right away and take care of it . Thanks to Lena for that very prompt response, Love DSERS, the app and the people who hold everything together. i hardly recommend!

J'aime mes enfants
Canadá
11 meses usando la aplicación
DSers respondió 28 de mayo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de julio de 2024

Hello

I had a problem finding information on the DSERS website and RFIMP helped me find it. The response was swift. Thank you!

Accros Canins
Canadá
12 meses usando la aplicación
DSers respondió 14 de julio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de octubre de 2024

Parabens pela empresa tão qualificade e profissional , e parabens pelos colaboradores e lideres desta empresa , que atuam maravilhosamente bem no setor de suporte , fui atendido pela Lena , e ela sanou todas as minhas duvidas , gentil e cortez , miha primeira experiencia com a plataforma foi otima , parabens a todos os enviolvidos nisso , voces são demais !!

Portal Leste
Brasil
27 días usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de marzo de 2024

I had a question about replacing an order that had been canceled. I was beginning to get worried because I completely deleted the order. I got in contact with Irene from customer support and she fixed the problem literally in seconds! I am very happy, all is good. Thanks again Irene!!

Elegance & Allure
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 10 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team