Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de febrero de 2024

Je tiens à partager mon expérience extrêmement positive avec l’assistance DSers, en particulier grâce à Holly. Dès le début de notre échange, j’ai été impressionné par son approche aimable et professionnelle. Holly a su répondre à mes questions avec précision et efficacité, me permettant de résoudre mon problème en un temps record. Sa capacité à fournir des solutions rapides et adaptées est vraiment remarquable. Je suis très satisfait de l’aide reçue et je conseille fortement à quiconque ayant besoin d’assistance avec DSers de demander Holly. Un grand merci pour son soutien exceptionnel !

Astrobyte
Suiza
4 meses usando la aplicación
DSers respondió 8 de febrero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de diciembre de 2023

I faced a problem when changing the currencies of my store. Contacted the support. Rin was very helpful by helping resolve my problem. A big thanks to Rin!

PetsFriendShop
Portugal
4 meses usando la aplicación
DSers respondió 7 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de diciembre de 2023

Very good customer service, clear and timely

eWollen
Estados Unidos
4 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

5 de diciembre de 2023

I want to say thank you to Holly for an amazing service. Super kind, very helpful, very patient and excellent at helping us. Best ever!

CrazeCrafters
Hungría
4 meses usando la aplicación
DSers respondió 7 de diciembre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de febrero de 2024

Isla helped me so good. Thankyou for the quick response!

Modulanza
Países Bajos
2 días usando la aplicación
DSers respondió 3 de febrero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de diciembre de 2023

Provide quick & efficient support!

3D Puzzle Palace
Estados Unidos
6 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de noviembre de 2023

I have had a very pleasant and helpful client specialist on a number occasions. At times the language duifference can be frustrating, but, with patience, anything can be worked through and the specialists are very willing to assist.

Stellar Soul
Estados Unidos
5 meses usando la aplicación
DSers respondió 29 de noviembre de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de diciembre de 2023

Great platform, dedicated and attentive agent, quality support, I trust their work 100%.

Alieladrop
Brasil
4 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de marzo de 2024

Otimo atendimento, Isak me ajudou da melhor maneira possível, ótimo atendimento dele!

Master Shop
Brasil
25 días usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de noviembre de 2023

Whoever Holly is from support, she deserves a raise. Very quick to respond and helped me immediately. It was a short interaction, but that was due to holly being extremely quick to resolve the issue. Would recommend using this app, very user friendly and very helpful staff. I hardly ever leave reviews but I am genuinely impressed with their support, and Holly for addressing my issue right away. So thank you, and I hope you have a good rest of your day or night.

Signature Edan
Estados Unidos
2 meses usando la aplicación
DSers respondió 23 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team