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Very good costumer service, i love it. They are so fast, can't believe it. The app interface isn't but she was very helpful. Krystal asked for the review so here it is!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Chrissy helped me understand the process of order fulfillment and how it works. I am still fairly new to dsers but made me understand it a little more than what I did before
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was working with Lena at DSers Support Team and her services was excellent ! She was not only extremely prompt but also provided the right guidance! Amazing!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was very satisfied with the customer support service. It was easy, and we have resolved the issu in a few minutes :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an exceptional customer service experience thanks to Tiffany. Her responses were not only swift but also incredibly kind, making the entire process smooth and enjoyable. It's rare to find such attentive and efficient service these days.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I have used DSers for a while yet and it is amazing! Most notably, the staff who are available to help you with any troubles you have whether big or small! Today I was helped by somebody named Wendy who was extremely polite and efficient, my problem was solved in just a few minutes and now I'm back to work!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
The live support chat is super friendly and efficient. Within 5 minutes Blanca was able to assist me and solve my problem.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I want to thank Isak for helping me with my issue. He was great and solved my problem! Thank you so much Isak!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
It was amazing, the service response time was quick, it's night time in where i live but i still got the response i needed to fix the problem i had. Thank you "Irene" you were an amazing help!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The DSers team have never failed to help me out, right in the moment I needed it. Big thank you to Isla who was able to quickly understand the issue I was facing and help me with a solution. Saves SO much time mucking about.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team