Reseñas (31.563)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de septiembre de 2024

Very good costumer service, i love it. They are so fast, can't believe it. The app interface isn't but she was very helpful. Krystal asked for the review so here it is!

Awesome Finland Shop
Finlandia
19 días usando la aplicación
DSers respondió 9 de septiembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de junio de 2024

Chrissy helped me understand the process of order fulfillment and how it works. I am still fairly new to dsers but made me understand it a little more than what I did before

Samofy Home Decor
Estados Unidos
7 meses usando la aplicación
DSers respondió 10 de junio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 de mayo de 2024

I was working with Lena at DSers Support Team and her services was excellent ! She was not only extremely prompt but also provided the right guidance! Amazing!!

Sporticaa
Canadá
Más de 1 año usando la aplicación
DSers respondió 2 de junio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de agosto de 2024

I was very satisfied with the customer support service. It was easy, and we have resolved the issu in a few minutes :)

Nicamo
Alemania
4 meses usando la aplicación
DSers respondió 7 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de marzo de 2024

I had an exceptional customer service experience thanks to Tiffany. Her responses were not only swift but also incredibly kind, making the entire process smooth and enjoyable. It's rare to find such attentive and efficient service these days.

Oppelio
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 14 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de marzo de 2024

I have used DSers for a while yet and it is amazing! Most notably, the staff who are available to help you with any troubles you have whether big or small! Today I was helped by somebody named Wendy who was extremely polite and efficient, my problem was solved in just a few minutes and now I'm back to work!

Orlia
Reino Unido
9 meses usando la aplicación
DSers respondió 5 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de septiembre de 2024

The live support chat is super friendly and efficient. Within 5 minutes Blanca was able to assist me and solve my problem.

Zereen
Países Bajos
Alrededor de 23 horas usando la aplicación
DSers respondió 8 de septiembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

I want to thank Isak for helping me with my issue. He was great and solved my problem! Thank you so much Isak!

KalinaKelly
Estados Unidos
21 días usando la aplicación
DSers respondió 20 de agosto de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de mayo de 2024

It was amazing, the service response time was quick, it's night time in where i live but i still got the response i needed to fix the problem i had. Thank you "Irene" you were an amazing help!

Luna Fez
Australia
Alrededor de 1 año usando la aplicación
DSers respondió 26 de mayo de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de abril de 2024

The DSers team have never failed to help me out, right in the moment I needed it. Big thank you to Isla who was able to quickly understand the issue I was facing and help me with a solution. Saves SO much time mucking about.

Palazzo Lighting
Australia
Alrededor de 1 año usando la aplicación
DSers respondió 5 de mayo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team