Reseñas (31.709)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de enero de 2025

I had trouble ordering and contacted support, and Esfania-san gave me very detailed advice. Thank you very much.

コーシュカショップス
Japón
5 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de enero de 2025

fui bem atendido e a atendente Krystal tirou as duvida que eu precisava para fazer um upgrade do meu plano

findibike
Brasil
Casi 3 años usando la aplicación
DSers respondió 5 de febrero de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de febrero de 2025

Blanca was a great help, she solved my problem with ease. So much knowledge and consideration. Thank you Blanca

Wild Frontier Gear LLC
Estados Unidos
3 meses usando la aplicación
DSers respondió 13 de febrero de 2025

Hi there,

Thank you for your kind words! We’re delighted to hear that Blanca provided you with excellent support and was able to solve your problem with ease. Our customer service team is always here to offer knowledgeable and considerate assistance.

If you ever need help again, please feel free to reach out—we’re always happy to assist!

DSers Team

4 de diciembre de 2024

I recently had the pleasure of receiving support from Teresa on the DSers team, and I can’t recommend her enough! Teresa was incredibly fast, efficient, and effective in resolving my issue. From the moment I reached out, she was attentive and ensured she thoroughly understood my concerns.

What stood out was Teresa’s patience—she took the time to explain how the DSers processing system works, which made everything much clearer for me.

The most impressive part was how seamless and stress-free she made the entire process. My problem was resolved in no time, and I truly appreciate the exceptional service! If you ever need support, I highly recommend reaching out to Teresa; she won’t disappoint!

Silent Basketball
Singapur
Alrededor de 1 mes usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de enero de 2025

i love this app! Especially the customer service, Olivia helped me solve a major issue.

Relife
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de enero de 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de diciembre de 2024

Sandy was absolutely amazing! Her professionalism, patience, and expertise made all the difference. She went above and beyond to provide support, and I truly appreciated her dedication. If I could, I’d love to have someone like her on my team—she’s an incredible asset.

Arobelle
Canadá
8 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de noviembre de 2024

I have been using DSers on all of my stores for the last 2 years and the service is great, I am very happy with it, whenever I need help I can speak to someone very quickly. I have just spoken with Zoe who was very kind and helpful and has fixed my problem very quickly.

ToastyBody
Reino Unido
3 meses usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de diciembre de 2024

This person was really helpful and supportive in helping me get the job done correctly when learning how to import products. Thank you for your help.

Pink Pearle
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de diciembre de 2024

So far my experience has been great, and customer service is also amazing, quite quick in responsiveness. Raphael responded right away; in fact, I accidentally made him wait on me. Even though he had to wait, he was still helpful and quick with fixing my issue. Thank you, Raphael.

ComputersDirect.au
Australia
7 días usando la aplicación
DSers respondió 12 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de diciembre de 2024

Customer service is excellent and very helpful for us. Sandy is helpful to provide screenshots to explain everything we needed. Thank you.

YUVJOY Store
Estados Unidos
5 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team