Reseñas (31.350)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de diciembre de 2024

i love how it is the support was just on time i really recommand it for dropshipper

TrusJoy
Reino Unido
12 meses usando la aplicación
DSers respondió 12 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2024

Avoid DSers and their suppliers on Tmall at all costs! Mislabeled products, zero accountability, and endless excuses. I had to pay out of pocket to fix their mistakes while my orders remain on hold. They don’t care about their customers—don’t let them ruin your business too!

Club Rehab
Estados Unidos
7 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

Fecha de modificación: 15 de diciembre de 2024

Following up on a sale status. Once I received the correct information for assistance. Rfimp from DSers Support Team, was able to answer my questions and provided information that was needed.

Thanks
Rfimp

Adventure Rite
Estados Unidos
9 meses usando la aplicación
DSers respondió 15 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de octubre de 2024

Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.

MY-KALU
Suiza
7 meses usando la aplicación
DSers respondió 27 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de diciembre de 2024

rec this app, easy and clear, I got great service from Maria , she know in a sec what is my problem and she sloved it in a bit!
big rec!

Cozy Paw Shops
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de enero de 2025

Thank you for the excellent customer service and help to add a variant to my product page

Paws & Wonders
Reino Unido
3 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

perfect. i had a problem Olivia sorted it out in a few minutes. very quick response thank you

ahmdina
Francia
2 meses usando la aplicación
DSers respondió 10 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 de noviembre de 2024

I HAVE BEEN ATTENDED TO BY BLANCA. SHE WAS VERY KIND AND PATIENT. THE SCREENSHOTS MADE IT IMPOSSIBLE FOR ME TO GET LOST IN THE EXPLANATIONS. IT WAS PERFECT. THANK YOU BLANCA

VIOLETMOON
España
10 meses usando la aplicación
DSers respondió 6 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 de noviembre de 2024

esfania was easy to talk to and answered all my questions. took me through the process using screen shots and was very helpful. thankyou

Heat Mate Pro
Australia
5 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de diciembre de 2024

Fast support. I am very satisfied that my problem was solved fastly and actively by Sandy. The app is easy to use but if you have any issue with it, don't hesitate to contact Dser customer desk. They are very helpful.

My Store
Vietnam
Alrededor de 2 meses usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team