Reseñas (31.570)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de julio de 2024

Jesse was very helpful and help me figure out the shipping process and get things done

Fox’s Coffee Co
Estados Unidos
3 meses usando la aplicación
DSers respondió 21 de julio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de agosto de 2024

A very good plugin to get you started. Support online 24/7 and always happy to help. In my case Vivian helped me, he explained everything and helped me. Thank you

My Store
Reino Unido
14 días usando la aplicación
DSers respondió 6 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de agosto de 2024

Luna did a fantastic job helping me get back into my account. Very professional experience and she kept me from being frustrated as I have with other online assistance. She was fast and to the point - just like I like it! Thank you Luna!

TheNotabl
Estados Unidos
2 días usando la aplicación
DSers respondió 14 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de noviembre de 2024

L'application est plutôt simple d'utilisation, et si vous avez un problème leur SAV est ultra-réactif.

Question posée à 17h50 ; à 18h02 mon problème été résolu.

Merci DSers !

InfusTout™
Francia
Alrededor de 6 horas usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de marzo de 2024

I spoke to someone at DSers by the name of Alicia, and she was amazing, every question that I asked her she had the answer to she told me what to do, and she showed me how to do it she's amazing there should be more like her Bravo

forevermine-a09a
Canadá
Más de 1 año usando la aplicación
DSers respondió 24 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de abril de 2024

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Rfimp, a representative from dsers via Facebook messenger and he was very helpful. He helped resolved an issue in a matter of minutes that took me days to work on. He was very patient, understanding and friendly. I'm so glad he was able to help me.

ez-ship.de
Alemania
10 meses usando la aplicación
DSers respondió 21 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de agosto de 2024

Thank you Aurora, great support!

BAD BOSS Lingerie
Estados Unidos
Más de 2 años usando la aplicación
DSers respondió 18 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de mayo de 2024

I needed help with importing products correctly to my Shopify store, I was unable to get it resolved right away but Krystal was a big help in trying to find the problem. We went back and forth both with our heads stumped haha. She contacted a specialized team to resolve the issue and she was super nice and easy to work with!

American Company
Estados Unidos
7 meses usando la aplicación
DSers respondió 30 de mayo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de agosto de 2024

Support team it's great!, fast, accurate and on point.

Retro Games 2GO
Estados Unidos
8 meses usando la aplicación
DSers respondió 12 de agosto de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de julio de 2024

I will start by saying "Thank You Blanca!" I appreciate your patience! Thank you for your extremely clear help! Wish all customer service was this good!

Lucky Layne
Estados Unidos
28 días usando la aplicación
DSers respondió 17 de julio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team