Reseñas (31.570)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de julio de 2024

Today I contacted help center, and I got a wonderful help from an amazing assistant Chole. I'm glad to say she helped me so much to figure out what I needed to do, and Gladly I'm saying that I'm satisfied with her support and her time.

Amrony
Estados Unidos
30 días usando la aplicación
DSers respondió 23 de julio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de marzo de 2024

Aimee helped me solve the problem quickly, been using dsers since 5 years now and the support has always been really quick and supportive! thank you!

otakusheaven
India
Más de 2 años usando la aplicación
DSers respondió 20 de marzo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

bon service

CASAMARA
Bélgica
5 días usando la aplicación
DSers respondió 23 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de septiembre de 2024

Aimee a été super! Elle m'a beaucoup aidé, montré étape par étape quoi faire et elle est super patiente, aimable et polie.

Merci énormément Aimee!

Vallée Victor
Canadá
11 meses usando la aplicación
DSers respondió 17 de septiembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2024

The support is really quick. Vivian, one of the supporting staff, reply and fix my problem within 5-10 minutes, which the customer support really is one of the best I have experienced

Capulux
RAE de Hong Kong (China)
4 días usando la aplicación
DSers respondió 19 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de abril de 2024

It’s not often that 24/7 support is actually 24/7. However, I’m not going to lie. The support, alone is 6 out of 5 stars.

Then there is the way that the DSers support, effortlessly make you feel at ease and go above and beyond to make sure you know you’re in safe hands. When they say they will do all they can…

They do more than any other support team, and trust me. I’ve worked in digital with some of the top suppliers.

None of them touch the service I received from Villanelle this afternoon. The company need to fast track this one and into management. The support, refreshingly amazing.

I literally just read this back, I should be paid for writing such a review. I’m not, I’m just really taken back and amazed at the support.

Thank you Villanelle, and the team behind you.

NU
Reino Unido
3 meses usando la aplicación
DSers respondió 22 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de agosto de 2024

Maria was accommodating and responded to my questions as needed. I appreciate her help and she has done a wonderful job.

Za'Daze
Estados Unidos
2 días usando la aplicación
DSers respondió 2 de septiembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de julio de 2024

I am appreciative of Vivian for the exceptional help she provided. Her customer service skills are unmatched, making it the best experience I have ever had.
thank you

Deglo World
Corea del Sur
3 meses usando la aplicación
DSers respondió 29 de julio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de marzo de 2024

Much appreciated the help that Via showed. Was confused about in certain things but lucky Via came along and broke everything down for me. Now I know who to reach out to when I need help or confuse about something.

Thanks Via

MRS
Estados Unidos
7 meses usando la aplicación
DSers respondió 31 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2024

I'm so glad that Isak helped resolve the issue with my store account. He went above and beyond, and I'm very thankful for his support.

The Shelters Peak
Australia
2 meses usando la aplicación
DSers respondió 13 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team