Reseñas (30.671)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de marzo de 2024

Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.

Hadaway’s Solutions
Estados Unidos
2 meses usando la aplicación
DSers respondió 4 de marzo de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

It seems you Subscribed late October, then closed you store in beginning of December, before reopening in January and finally uninstalling on February.

In that period, you didn't cancel the subscription or made any request.

Please contact our customer service team for all the details.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

19 de enero de 2024

Este app está dentro da minha loja e está dizendo agora que é incompatível.

arcocasa
Brasil
6 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

19 de enero de 2024

gostaria da atualização do app na minha loja. poderia me ajudar por favor?

RotaMundiStore
Irlanda
3 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

7 de junio de 2024

No chinese can use, it sucks

popinker
China
Alrededor de 1 hora usando la aplicación
DSers respondió 10 de junio de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by "No chinese can use"?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

17 de febrero de 2024

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

beautyberracacosmetics
Estados Unidos
4 días usando la aplicación
DSers respondió 19 de febrero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

19 de enero de 2024

Dsers parece não ser um aplicsativo confiável, porque quase sempre dá problema na minha loja da Shopify.

Ecocriative
Irlanda
3 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.

We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

17 de marzo de 2024

billed me for inactive acount

Pet Stop
Letonia
Alrededor de 1 mes usando la aplicación
DSers respondió 19 de marzo de 2024

Hi there,

Thank you so much for taking time to write this feedback to us.

It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.

We can help you to refund part of the subscription you didn't use. Please contact our customer service team.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

14 de febrero de 2024

me restringe el envio, aparece que no esta disponible

SAVED
Chile
1 día usando la aplicación
DSers respondió 16 de febrero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

10 de enero de 2024

A NOTA 0
O APLICATIVO NAO FAZ CONECÇAO COM A LOJA ..MUITA DIFICULDADE

PORCELANA DELUXE
Brasil
2 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

Fecha de modificación: 17 de septiembre de 2023

NUL DEPUIS VOTRE MISE A JOUR LES COMMANDES METTENT 10minutes a passer c'est innaceptable

SMARTWATCHPHONE
Francia
Alrededor de 4 años usando la aplicación