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Umulig å lage profil, desverre app fungerer ikke :(
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
On désinstalle et il continue à prélever, taxer, taxer, etc.......
Hello!
Thanks for taking the time to write a review.
It seems you have indeed successfully uninstalled the app, please note that due to Shopify billing system, it's possible to receive some due payment up to a month after uninstallation.
We'll be happy to check your exact situation and refund you any money if there's an issue.
Please feel free to contact our customer service team if you have any questions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
No chinese can use, it sucks
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
What do you mean by "No chinese can use"?
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Very disappointed with the service and the product, is not transparency at all , They make it, almost imposssible to cancel service!!!
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.
Hi there
Thank you so much for taking time to write this feedback to us.
It seems you Subscribed late October, then closed you store in beginning of December, before reopening in January and finally uninstalling on February.
In that period, you didn't cancel the subscription or made any request.
Please contact our customer service team for all the details.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
so this stuff is really costliy and its like last years dollar store items no sales in my store its worrying me
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
If you are not getting any sales, you may want to change products, or try to advertsize them more, change your strategy and so on.
We are here to help you manage products and orders, we can only give you advices on how to increase sales.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Este app está dentro da minha loja e está dizendo agora que é incompatível.
Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.
We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
gostaria da atualização do app na minha loja. poderia me ajudar por favor?
Hello,
Thank you for your taking the time to leave us a rating.
Please note that the issue with Shopify is just temporary and will not affect the normal process of your store on Shopify or DSers.
We are working with their team to solve this and make sure it doesn't happen again.
Please feel free to contact our customer service team if you have any questions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Once I pushed a product to my store, I could not actually see it on my website.
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
billed me for inactive acount
Hi there,
Thank you so much for taking time to write this feedback to us.
It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.
We can help you to refund part of the subscription you didn't use. Please contact our customer service team.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team