Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de marzo de 2024

Had some tiny problems I had to fix, and Cynthia from customer support was extremely quick and professional in helping me. Most pleasant experience and staff, 5 stars.

Zen Zhone
Croacia
Alrededor de 2 meses usando la aplicación
DSers respondió 24 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de marzo de 2024

I'm writing this review to say thank you to Aimee who has helped me and made sure my order was successfully placed. My order needed mapping and I could not do it without Aimees help, so she took me through the process step by step and shown me how to map my orders. Thank you Aimee:)

One2wear
Suecia
17 días usando la aplicación
DSers respondió 14 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de marzo de 2024

From the moment I contacted customer support, Lily was fantastic. I had difficulty connecting my sold products to my supplier, because of some changes my supplier made. Lily was able to pin point and resolve the issue in a few minutes. Thank you!

Cheeky Prince
Australia
Alrededor de 1 mes usando la aplicación
DSers respondió 5 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de marzo de 2024

I was absolutely thrilled with Rita´s help today. She was super helpful and gave great pointers for how to find different suppliers. Great App!

Thumbedtreats
Bélgica
10 meses usando la aplicación
DSers respondió 1 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

Very helpful support, Sherry found source of my issue really fast.

Frida Kahlo
Polonia
8 meses usando la aplicación
DSers respondió 10 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de febrero de 2024

I'm currently using a free plan. It was recommended to me by a dropshipping educator, and I could easily understand why it's a great choice. I needed some customer support because of the Chinese New Year, and Ralla has been helpful and answered all my questions. As my store grows, I will upgrade my plan. Thank you for making dropshipping much easier and more reliable!

Be Budgety
Serbia
2 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de febrero de 2024

The support service was very efficient. Eden, with great agility and efficiency, presented the solution to the problem. This allowed us to continue - without interruption - with our services.

Pick & Paw
Brasil
5 meses usando la aplicación
DSers respondió 25 de febrero de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de abril de 2024

Chrissy was very helpful to all my issues. Had created ticket for me for my first issue and helped me again on my next issue. Very professional, with a very fast reply.

Kiddie Fashionistas
Japón
28 días usando la aplicación
DSers respondió 10 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de marzo de 2024

Sebastian was very helpful and took his time to answer all my questions and help me out giving me different options for my specific situation.

Reyriv
Estados Unidos
4 meses usando la aplicación
DSers respondió 24 de marzo de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de abril de 2024

Excellent customer service from Adele. She help me to solve everything. Thank you and keep up your great work!

LAS GEMS
Suecia
Alrededor de 1 mes usando la aplicación
DSers respondió 23 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team