Reseñas (31.570)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de febrero de 2024

Chrissy, was a great help! I was completely lost in how to pay for and ship my order. I am new to Shopify and this was my First sale. Chrissy helped guide me in everything and made sure my order was shipped out! She also went step my step and showed my how to place my order. Great customer service!

YourUniqueCollections
Estados Unidos
10 meses usando la aplicación
DSers respondió 16 de febrero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 de septiembre de 2024

Sehr freundlich und guter und sehr schneller Support ^^

Jamousio
Alemania
8 meses usando la aplicación
DSers respondió 8 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 de febrero de 2024

I've had lovely customer support using DSers thus far especially from service agent Rin, for helping me set up my account and get products loaded into my DSers profile.

Many thanks for the positive customer experience from all of DSers customer support.

Mountain Village Merchandise
Canadá
Más de 1 año usando la aplicación
DSers respondió 22 de febrero de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de agosto de 2024

A very good plugin to get you started. Support online 24/7 and always happy to help. In my case Vivian helped me, he explained everything and helped me. Thank you

My Store
Reino Unido
14 días usando la aplicación
DSers respondió 6 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de mayo de 2024

I want to comment that when I started working with this company with this software, I thought it was very difficult and I really didn't understand anything clearly.

But once I started moving forward, I realized that this company DSers is very
good.

All the steps that I could follow were calculated by this company, but I still had some doubts that I couldn't solve. Once I contacted customer support, customer support explained things to me in such a clear and simple way that I fell in love with it and forgot about it. from the other companies that I had tried to work with that were just trying to confuse me and I couldn't move forward in my process, however this company Now I can move forward and do everything very easily and everything is clear and the person who helped me do this perfectly I am very happy and now I am going to buy my new package to be able to advance in my business is the person. Aimee

She explained everything clearly to me, step by step, she was very patient and all the steps that I followed were able to clarify and configure my store very well. Now I am very happy and I don't have to worry about anything, thanks to Aimee

I am very grateful, she made it very very very very easy for me.

Kataleya store
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 13 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 22 de noviembre de 2024

MERCI A SANDY ! Conseil parfait !

Galerie Shop
Francia
21 días usando la aplicación
DSers respondió 19 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de mayo de 2024

DSers‑AliExpress Dropshipping has the best customer support I have ever experienced. Their team is not only quick to respond but also very knowledgeable. They took the time to understand my issues and provided step-by-step solutions. Thanks to their outstanding support, my dropshipping business runs smoothly. Highly recommend their service!"

Hiccupzz
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 22 de mayo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de mayo de 2024

this online e-commerce stuff is very frustrating and I have a lot of patience.I am not trying to be overconfident but it even makes me lose patience. I had a problem and got on chat with "Aimee" and she not only put up with my spiciness but helped fix my problem. I know the chat people put up with a lot out of us merchants and they are great at their jobs.

EaglesNest-07
Estados Unidos
4 meses usando la aplicación
DSers respondió 30 de mayo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de julio de 2024

Thank you, Rita! Great customer service and excellent overall experience!

ishopelite.com
México
12 meses usando la aplicación
DSers respondió 18 de julio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de noviembre de 2024

var til muligheder og rigtig godt til forklaring

NovaNest
Dinamarca
Alrededor de 1 mes usando la aplicación
DSers respondió 13 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team