Reseñas (31.586)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de marzo de 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Canadá
11 meses usando la aplicación
DSers respondió 11 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de julio de 2024

Working with DSers is so easy and fun, especially when you have amazing customer service and help from Vivian. thank you for your help.

O&D Variety Shop
Estados Unidos
5 meses usando la aplicación
DSers respondió 8 de julio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de julio de 2024

Sherry was the best customer service agent I have ever encountered. Her patience and kindness made it easy to obtain my products through her excellent service.

ZeeStores
Canadá
3 meses usando la aplicación
DSers respondió 29 de julio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de febrero de 2025

Useful app, needed.
Nice a quick support.

LeCoinDuPâtissier
Francia
Más de 2 años usando la aplicación
DSers respondió 13 de febrero de 2025

Hi there,

Thank you for your feedback! We’re glad to hear that you find DSers useful and that our support was quick and helpful.

If you ever need any further assistance, don’t hesitate to reach out.

DSers Team

5 de abril de 2024

Aurora was very helpful and was able to solve my checkout issue using pictures to explain since I was new. It took a little to figure out but we resolved the issue and my site is back up and running smoothly!

Nebula Novelties
Estados Unidos
9 meses usando la aplicación
DSers respondió 7 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de abril de 2024

I recently encountered some difficulties with one of my orders. Fortunately, I had the chance to chat with Jesse from the Dsers team through the app. His help was nothing short of spectacular. Jesse solved in a few minutes a problem that I had been struggling with for days. His patience, understanding, and friendliness greatly helped to ease my concerns. I am extremely grateful for his quick and efficient assistance, which now allows me to continue developing my business with confidence. A huge thank you to Jesse and the Dsers team for their exceptional support!"

Epicstore
Francia
6 meses usando la aplicación
DSers respondió 22 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2024

I had a great and helpful experience with Celia resolving my problem. She was prompt to solve my issue in a kind and smooth way. Highly recommend Dser for the amazing customer service. Thank you Celia for your great service!!

Kid Hub
Australia
1 día usando la aplicación
DSers respondió 21 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de junio de 2024

DSERS is lucky to have such an awesome customer service team, Vivian helped me out today and made a sticky situation I was in work out with ease, I am so grateful. THANK YOU!!

Uniex Inc.
Estados Unidos
9 meses usando la aplicación
DSers respondió 24 de junio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de junio de 2024

Thank you to Sans at DSers Support.

Kindly answered my queries and concern in a professional manner.
Very clear and replied to all my emails in under 5 minutes.

Thank you so much Sans!

JPaenxy
Japón
Alrededor de 1 año usando la aplicación
DSers respondió 25 de junio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de julio de 2024

The service was good and resolved my issue.

The same agent also helpped with a mapping issue that I had and resolved this problem too.

Excellent service.

House Hacks
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 29 de julio de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team