Reseñas (26.031)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de enero de 2024

Adele has been an amazing guide and help for me. did great job in guiding and explaining my concerns. well listener and quick replier problem solver. very well understands the job a perfectionist. had an extremely great experience. thanks a lot

tahleea.com
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 de enero de 2024

Using messenger to contact help was awesome!! Blanca was so helpful and was really quick to help me solve my problem. She also made sure to send me screen shots so I wouldn't get confused with anything. I really appreciate all her help!

shopwise
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 15 de enero de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de enero de 2024

Cynthia provided excellent service, very attentive and proactive. She solved all my issues and clarified all the doubts I had. Patiently and without fuss.
Rating 1000 for her service!

Migma Store
Brasil
Más de 1 año usando la aplicación
DSers respondió 15 de enero de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de enero de 2024

DSers is an essential app for Shopify users, offering robust functionality that significantly enhances the dropshipping experience. Recently, I had the pleasure of interacting with Selena from the DSers support team. Her prompt and professional assistance showcased the app's commitment to excellent customer service. Selena's dedication made the overall experience seamless, contributing to the app's value for my business. I highly recommend DSers, not only for its features but also for the exceptional support provided by Selena.

SilkenAuto
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 14 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de enero de 2024

Isla helped me solve my problems within 1 minute, perfect service. I can always count on DSERS. Big love

Destinea
Suecia
3 meses usando la aplicación
DSers respondió 16 de enero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de febrero de 2024

I was so confused about how to change pricing on my items. Myra was so helpful and within a few minutes we solved the problem and I learned how to do things correctly! Thank you Myra! 5 Stars!!!!!

Spool of Yarn
Estados Unidos
1 día usando la aplicación
DSers respondió 16 de febrero de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de enero de 2024

I heartily endorse the DSers app, particularly for its prompt and straightforward assistance in resolving order shipping issues. With special gratitude to Chris for this

Normabest
Estados Unidos
9 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de febrero de 2024

me restringe el envio, aparece que no esta disponible

SAVED
Chile
1 día usando la aplicación
DSers respondió 16 de febrero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

15 de enero de 2024

Very good Customer service, Replies within seconds! Thank you Marshall! They won't hesitate to help you out when you have a problem. They will work with you and figure out any issue that you have. Recommend 100% in my opinion

TwinkleToes
Estados Unidos
3 meses usando la aplicación
DSers respondió 17 de enero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de enero de 2024

Sylvia did a great job to give me the info and ACTUALLY understand my request

EleganciaBrand
Reino Unido
5 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team