Reseñas (30.337)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de junio de 2024

Vivian did a good job and answered my questions quickly.

Slowth Studio
RAE de Hong Kong (China)
3 meses usando la aplicación
DSers respondió 12 de junio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de abril de 2024

I worked with Rfimp on a mapping issue. Very patient with me and very helpful. I was able to resolve the problem and get my order in.

scrubboutique4
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 24 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de mayo de 2024

Love the Dsers app and the support team they are amazing. I always use Dsers for my store. Highly recomended.

Maawa Store
Estados Unidos
12 meses usando la aplicación
DSers respondió 21 de mayo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de mayo de 2024

Great app, It helps me a lot with ordering! And an amazing support

MyGrip
Israel
7 meses usando la aplicación
DSers respondió 26 de mayo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

I had an outstanding customer service experience thanks to Neva! Her prompt responses and genuine eagerness to help were truly exceptional. Every step of the way, Neva was not only quick to respond but also incredibly patient and attentive to my needs. She skillfully guided me through my issue and found a perfect solution that exceeded my expectations. It’s rare to encounter such dedicated and effective support. Neva’s professionalism and kindness have made a lasting impression on me, and I highly recommend her services to anyone seeking assistance. Thank you, Neva, for making my experience so positive!

tryAdare
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 27 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de julio de 2024

Muito satisfeita com o suporte dado pela dsers e pelo atendimento feito pela Chloe! Bom trabalho!! Obrigada!

Blest Sale
Brasil
Alrededor de 2 meses usando la aplicación
DSers respondió 10 de julio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de marzo de 2024

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
Egipto
4 meses usando la aplicación
DSers respondió 13 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de marzo de 2024

Much appreciated the help that Via showed. Was confused about in certain things but lucky Via came along and broke everything down for me. Now I know who to reach out to when I need help or confuse about something.

Thanks Via

MRS
Estados Unidos
7 meses usando la aplicación
DSers respondió 31 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de junio de 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

My Store
Reino Unido
6 días usando la aplicación
DSers respondió 12 de junio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de mayo de 2024

I am VERY pleased with the service assistance from Ralla% she explained everything very quickly and clearly and showed% I WOULD HAVE MORE OF SUCH AWESOME EMPLOYEES!!!

Born to Joys
Reino Unido
Alrededor de 1 año usando la aplicación
DSers respondió 5 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team