Reseñas (31.347)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de diciembre de 2024

Vivian was an incredible help to us as we are just starting our business. We could not have done it without her help! Thank you Vivian!

Shop Embroidery Babe
Estados Unidos
20 días usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

I want to take a moment to express my sincere appreciation for Blanca. As I am very new and I felt quite anxious about the payment procedures when I operated the wrong payment. However, Blance was incredibly helpful. She patiently addressed all my concerns, providing clear explanations that alleviated my worries. I was particularly impressed by their quick response time, which made me feel valued as a customer. Thank you for her outstanding service!

SAM & NAT Living
RAE de Hong Kong (China)
17 días usando la aplicación
DSers respondió 12 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de noviembre de 2024

woow such a amazing service of Dsers, he really help to me all time and solve the problem. i really appreciate the Ders team, Thank you

Sweston
Estados Unidos
4 meses usando la aplicación
DSers respondió 14 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de enero de 2025

Wendy has been AMAZING and helped me massively with so much patience. Connected to my PC and solved all my problems in no time. Give this man a new Year bonus for sure. Thanks Wendy!

Tights & Toes
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de octubre de 2024

I had some initial problems and my first order I could not forward to Ali express by myself then I contacted Luna support and all my problems were solved in 10 minutes. I have never contacted such a problem solver support as Luna. Thank you very much. Nice that you exist.

Buyingshop
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 15 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de enero de 2025

Zico was incredibly quick in resolving the issue—impressive speed and efficiency! I’m very satisfied with the DSers customer service; they’re professional and always helpful. Highly recommended!

Tasya - The elegance of Asia , delivered to you
Francia
3 meses usando la aplicación
17 de octubre de 2024

I was assisted today by a very knowledge rep in a very quickly and efficient manner. The representative was able to downgrade my account and remove store from my account I will be back once I learn more about ecom thanks for your assistance.

Additionally the representative stayed online to assist further with removing an unauthorized store from my account which was a blessing to me thanks thanks

Skyrose Trendy Decor
Estados Unidos
5 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de diciembre de 2024

Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.

Ivy Grace Apparel
Sudáfrica
25 días usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de octubre de 2024

"I had a great experience with Aurora, who was my representative. As someone new to this process, I felt a bit lost, but Aurora was incredibly knowledgeable and took the time to guide me through everything. Their patience and clear explanations made a big difference. I truly appreciate the help!"

McQ’s Novelties
Sint Maarten
3 meses usando la aplicación
DSers respondió 16 de octubre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de noviembre de 2024

Amazing Service from Blanca, great app would recommend

Stylonic Fashion Boutique
Reino Unido
Más de 2 años usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team