Reseñas (31.349)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de octubre de 2024

I am extremely happy with this tool, especially the outstanding customer service. The support team is always available to assist with any issues, no matter the time. Special thanks to Zoe, who helped me resolve a mapping issue with patience and excellent communication. Highly recommended!

thezleep
Estados Unidos
5 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de octubre de 2024

Great support and great features! just had a wonderful customer service experience with Wendy and am extremely happy with this

XVI Latorre
Australia
Más de 3 años usando la aplicación
DSers respondió 15 de octubre de 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de noviembre de 2024

Amazing Service from Blanca, great app would recommend

Stylonic Fashion Boutique
Reino Unido
Más de 2 años usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de diciembre de 2024

Rin was a five stars professional and nice, thank you very much.

DROPALO
Chile
6 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de octubre de 2024

I had some initial problems and my first order I could not forward to Ali express by myself then I contacted Luna support and all my problems were solved in 10 minutes. I have never contacted such a problem solver support as Luna. Thank you very much. Nice that you exist.

Buyingshop
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 15 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 de diciembre de 2024

Great support team, addressed all the issues and provided step by step guidance, Maria provided exceptional support service. Really appreciate!!

AFFOTALS
Canadá
4 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de octubre de 2024

I just spoke to one of the support staff named Blanca and she was able to help and answer every inquiries that I got. I was also informed that the currency in the "Find Supplier" page cant be changed. Anyhow, even though she can't express "emotions" as a chat support because I know thats going to be reviewed by a QA or her supervisor but she was good with her job. SALARY RAISE FOR BLANCA !!!! HHAAHAHAHAHHAHAHA

Takeaway
Filipinas
Alrededor de 2 meses usando la aplicación
DSers respondió 27 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de noviembre de 2024

Thanks to Chloe who has been very responsive and helpful!! She helped me and showed me exactly what to do.

Pixilux
Suiza
3 meses usando la aplicación
DSers respondió 26 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de noviembre de 2024

I thought I had some common sense questions, but the staff member "Vivian" was very patient and helped me resolve them. Great app and customer service

OUTOGOO
China
4 meses usando la aplicación
DSers respondió 28 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de noviembre de 2024

Really a great tool. I would especially like to highlight the support from Lydia. I was always helped to solve all problems and answer questions in the shortest possible time. 5 stars for DSers and the support!

Lulzino
Emiratos Árabes Unidos
5 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team