Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de noviembre de 2023

Boa Noite, estou muito grato com o atendimento do ders, realmente eles deram muito suporte para mim, quem me atendeu foi o Raphael, e me ajudou á solucinar um problema que estava horas tentando solucionar, agradeço de verdade pelo atendimento

OceanDescontos
Brasil
5 meses usando la aplicación
DSers respondió 22 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 de abril de 2024

Muy buen servicio de Chrissy

Charles Home
Panamá
17 días usando la aplicación
DSers respondió 16 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de noviembre de 2023

Many many thanks to Holly for helping me with order fulfillment. She's so patient and detail-oriented! She basically saved my day and wiped out all of my headaches as a beginner at dropshipping. DSers is an easy tool to pick up and does all you need. Thank you again to Holly!

Pumbo Uno's Chic Cat Club
Estados Unidos
23 días usando la aplicación
DSers respondió 5 de noviembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de octubre de 2023

I'm relatively new to this application, and I have to say that my initial experiences have been quite positive, largely thanks to the exceptional customer service provided by Una. As a newcomer, I had several questions and encountered a few issues. Una, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were greatly appreciated.

Cuistot Plutôt
Canadá
6 meses usando la aplicación
DSers respondió 6 de octubre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2023

great customer service

Starlet Glow
Bélgica
3 meses usando la aplicación
DSers respondió 20 de diciembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

Villanelle a été très efficace et réactive, et m'a bien renseigner concernant mes interrogations ce qui m'a permis de vite avancer. Merci pour tes explications Villanelle

ndyskitchen
Francia
18 días usando la aplicación
DSers respondió 10 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de diciembre de 2023

Marcos Aleixo Dillenburg
ditudonline.com.br

Atendimento super rápido e solução perfeita!

ditudonline
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de octubre de 2023

Very useful app when dropshipping. Customer support always on hand and quick to help as i experienced today with Sherry who resolved my issue in no time. Thanks Sherry

WoofyHub
Reino Unido
4 meses usando la aplicación
DSers respondió 1 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 29 de septiembre de 2023

This was a stellar customer service experience! Arwen helped me out with two frustrating issues, and fixed both right away with no problems. It was wonderful chatting with someone who was both pleasant and patient. They also verified that they had the correct information before each action on their end, which I thought was thorough and a good practice for avoiding mistakes on either end. I look forward to the next chat. Thanks, Arwen!

Second help chat this week, and Lennon was also a huge help with two separate issues. 2 for 2, DSers! Thank you!

Heather Haven
Estados Unidos
5 meses usando la aplicación
DSers respondió 25 de septiembre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de noviembre de 2023

Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!

Rooleo
Reino Unido
5 meses usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team