Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de noviembre de 2023

Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.

My Comfy Cottage
Estados Unidos
Casi 2 años usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2023

I recently had the pleasure of interacting with Irene from DSers customer service, and I must say it was an exceptional experience. Irene went above and beyond to address my concerns and provide timely assistance.

Kronox
Estados Unidos
27 días usando la aplicación
DSers respondió 3 de diciembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2023

Rita from the DSers support team, thank your for your support

Edvig
Estados Unidos
3 meses usando la aplicación
DSers respondió 20 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de septiembre de 2023

I'm relatively new to this app, and I must say that my initial interactions have been incredibly positive, thanks in large part to the exceptional customer service provided by Arwen. As a newcomer, I had several questions and ran into a few issues. Arwen, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were extraordinary. It's rare to find such excellent support, and Arwen's assistance made a world of difference in helping me get started on the right foot.

Arwen's dedication to helping newcomers like me is truly commendable. They made me feel welcome and ensured that my experience with the app was a smooth and enjoyable one. It's clear that Arwen takes pride in their work and genuinely cares about helping users.

While I'm still getting to know the app's full range of features, I'm confident that with Arwen and the support team's assistance, I'll be able to make the most out of it. As a newcomer, I highly recommend this app to anyone looking for a reliable tool, especially with Arwen's outstanding customer service ready to assist you.

Boolift
Estados Unidos
6 meses usando la aplicación
DSers respondió 6 de septiembre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de abril de 2024

Atendimento excelente.

Responde rápido e com clareza!

Rolphstore
Brasil
17 días usando la aplicación
DSers respondió 22 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de noviembre de 2023

This was incredible customer service. I feel so happy with the help and expertise. Thank you so much for everything you did.

Have a wonderful day.
Mira

GoPopitToy
Reino Unido
4 meses usando la aplicación
DSers respondió 26 de noviembre de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de noviembre de 2023

I contacted support with my question and within a minute my problem was resolved by Lucia!. Thank you!

ToolsiOpia
Reino Unido
4 meses usando la aplicación
DSers respondió 20 de noviembre de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de septiembre de 2023

Serein was very patient and VERY fast replier. I got such good help from Serein. Serein did even send some images with step by step on how to fix my problem, included with some text under the images. This is what i call 5 star support! Thank you for fixing my issue Serein and keep this service up!

GlossGlamour
Suecia
4 meses usando la aplicación
DSers respondió 3 de octubre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de diciembre de 2023

The customer service I got from Alicia was absolutely amazing. She answered all my questions completely and I left our interaction with no more questions or concerns and 100% clarity. She helped me out tremendously. Thanks, Alicia.

My Store
Estados Unidos
9 días usando la aplicación
DSers respondió 5 de diciembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2023

Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!

SolvedX
Italia
Alrededor de 1 mes usando la aplicación
DSers respondió 4 de diciembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team