Reseñas (31.272)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de diciembre de 2024

Vivian provided stellar customer service. This was my first encounter as a newbie in the ecommerce business and DSers should be absolutely delighted with her performance.

Tech support is a challenging job and Vivian is an exemplary asset of the DSers family - I hope I have the opportunity to have her assist me if I ever need support in the future!

The Cosmic Pearl
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 23 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de octubre de 2024

Absolutely amazing service from Sandy! Every question I had was answered in detail, and every issue I encountered was resolved efficiently. Sandy guided me through the entire process, making everything smooth and easy. Highly recommend DSers for their exceptional customer support!"

Lacy Shore
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 29 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de noviembre de 2024

Had help from Wendy troubleshooting an issue with my account. She sorted it over three emails and all within the hour. Cannot fault her service. Thanks Wendy

3IXIE
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de diciembre de 2024

Worked with Rita over customer service. Incredibly fast and super helpful. Definitely recommend

Little Truck
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de noviembre de 2024

very good help me with my order thank you very much

Strand Serenity
Reino Unido
9 meses usando la aplicación
DSers respondió 24 de noviembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2024

Hi Vivian! I want to thank you for your amazing support and assistance. Your service has been truly excellent, and I appreciate all the help you’ve provided me. I’d be happy to leave a positive review to encourage others to use your service. Thanks again!”

Lavord
Libia
21 días usando la aplicación
DSers respondió 5 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

Vivian helped me really fast with the issue I was having with an order. Really happy this was solved!

Raising Noah Baby Store
Australia
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.

Baby Bear Tableware
Reino Unido
3 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de noviembre de 2024

I am satisfied with the customer service. I had a problem connecting to my account and I contacted the team for this and Zina from the Dsers team took my request specially and helped me solve this problem. She was attentive and courteous. She even sent me screenshots of the actions I should take to solve my problem. It only took me 5 minutes. I recommend her.

Qisoro
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de octubre de 2024

I was able to get great help from Vivian @DSers, the product seems to be great so far. Looking forward to seeing the automation in action.

Power Knee Wraps
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 31 de octubre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team