DSers‑AliExpress Dropshipping

Atendimento muito eficiente, muito bom mesmo !!!
Muito satisfeito.

Achei ótimo o suporte do app, hoje precisei de suporte, fui direcionada para o Messeger, e a Sherry me atendeu super bem! Sherry está de parabéns. :)

boa noite, eu recomendaria por que forao muito antenciosos comigo, eu fiquei sastisfeita por que conseguir resolver o que eu prescisava ,muita obrigada

Irene was so helpful, kind, considerate, patient and amazing! Why can't every customer service representative or customer associate be like this. How awesome sheis! She was helping me and it felt to be a long time. It was no worry for her. Thank you Irene!

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.

From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.

Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.

Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!

Sincerely,
Pet Purrfection Emporium

I had a lot of struggle with a disabled DSers account but the service desk helped me out perfectly. Thank you Blanca! It took some time to figure it out but it has been fixed and my store is up and running again. Thank you again!!!

The DSER app has been a tremendous help with my business. It integrates seamlessly with my Shopify store. The DSERs employees are so helpful. I get help within seconds. Shout out to Chrissy for helping me map an order so I could get the product to my customer ASAP. I love DSERs.

Awesome service!

Lucy was very helpful. She helped us navigate the app to make sure we could use it to fulfill our business.

Isak's guidance on order fulfillment has been particularly remarkable. His thorough understanding of the Shopify platform allowed him to provide clear and concise instructions on how to fulfill orders efficiently. He patiently walked me through the process step-by-step, ensuring that I understood each aspect thoroughly.

What sets Isak apart is not just his knowledge, but his genuine commitment to customer satisfaction. He took the time to understand my specific needs and tailored his advice accordingly. Thanks to his support, I now feel confident in managing my orders effectively, which has undoubtedly contributed to the success of my store.

If you're looking for Shopify support that goes above and beyond, Isak is your go-to expert. I'm incredibly grateful for his assistance and wouldn't hesitate to seek his help again in the future.

Thank you, Isak, for your exceptional service!