DSers‑AliExpress Dropshipping

Gloria was unrivaled in her professionalism, attentive, very patient, very fast and was able to answer all my problems, thank you very much to her !!

Great app and awesome customer service! I love you Tiffany! ;)

Great Customer Service from DSers and Elora

I had a great experience with DSers' customer service agent Elora. They were quick to respond, patient, and provided clear, helpful guidance to resolve my issue. They even followed up to ensure everything was working smoothly. Excellent support that made the process easy and stress-free!

I recently had the pleasure of working with Chloe, a support specialist at DSers, and I cannot praise her enough for her outstanding assistance. I had been struggling with an ordering and payment issue on my account for over two weeks, which had caused significant delays in my business operations. Despite my repeated attempts to resolve the problem, I faced roadblocks at every turn—until Chloe stepped in.

From the moment Chloe took over, her professionalism and dedication were evident. She listened attentively to my concerns, reviewed the issue thoroughly, and assured me that she would work diligently to find a resolution. She explained each step she was taking and even provided me with additional tips to ensure my account functioned smoothly moving forward.

What truly stood out was Chloe's problem-solving ability. Not only did she fix the ordering and payment problems, but she also went above and beyond by ensuring my future transactions would proceed without hiccups.

Chloe's commitment to excellence and her empathetic approach turned a frustrating experience into a positive one. She demonstrated what customer support should be—responsive, knowledgeable, and genuinely invested in the customer’s success.

Thanks to Chloe, my business is back on track, and I have full confidence in using DSers going forward. I highly recommend DSers for their exceptional platform and especially for their incredible support team, exemplified by Chloe’s stellar service. She is a true asset to DSers and a shining example of top-tier customer support.

Excellent support!
Fiona sorted it out very quickly .
Much appreciated, Fiona.

Foi ótima. Fui muito bem atendida e consegui resolver o problema que estava me dando dor de cabeça. Obrigada

I had a very pleasant experience in customer service, helped by Chloe, very friendly and quick response, as well as a solution.

Rin did a great job in helping me investigate a problem with an order.

Rin is absolutely amazing. She provided me with the information I wanted within 1-2 minutes.

Sans was super helpful! I had an issue that had been frustrating me for hours and within minutes Sans helped get it resolved. Shout out to you Sans, thank you so much!