Reseñas (31.272)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de noviembre de 2024

Title: Exceptional Support from Chloe!

I would like to extend my heartfelt thanks to Chloe for the exceptional support provided during my recent experience with DSers. Chloe’s quick and efficient help in resolving the issue with my Awaiting Orders was invaluable. She was professional, attentive, and ensured that everything was resolved smoothly. Her customer service truly stands out, and I am very grateful for her assistance.

I highly recommend DSers, especially if you get the pleasure of working with Chloe – she made all the difference! Keep up the great work, Chloe, and thank you once again for all your help.

Best regards,
[Mirza Shumon]

Mirza Mart
Arabia Saudí
7 días usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2024

Hi Vivian! I want to thank you for your amazing support and assistance. Your service has been truly excellent, and I appreciate all the help you’ve provided me. I’d be happy to leave a positive review to encourage others to use your service. Thanks again!”

Lavord
Libia
21 días usando la aplicación
DSers respondió 5 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de octubre de 2024

I contacted the support team via live chat as I had a small issue using the Dsers app today and was promptly assisted by Chrissy, who was extremely quick and professional in helping me. Thank you for the great and efficient service.

Saphira Intimates
Brasil
9 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de diciembre de 2024

Great customer service by Vivian. Helped with all our queries

Smaart Nest
Reino Unido
6 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de noviembre de 2024

I had an exceptional experience with Rin from Dser! She went above and beyond to help me resolve my issue promptly and professionally. Her patience and attention to detail made the whole process smooth and stress-free. Rin’s dedication to customer service truly stands out, and I’m grateful for her assistance. Highly recommend Dser for their excellent support team!

duloho
Estados Unidos
3 meses usando la aplicación
DSers respondió 4 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26 de diciembre de 2024

I want to express my gratitude for the outstanding service Wendy from the DSers app provided. She was incredibly helpful, patient, and knowledgeable, addressing all my concerns promptly and professionally. Her guidance made the entire process seamless and stress-free. Wendy went above and beyond to ensure I had a great experience. Highly recommend DSers and their exceptional customer support team—Wendy is a true gem!

Sok&Co
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de octubre de 2024

amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks

Cheffings
Reino Unido
9 meses usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de octubre de 2024

So happy with this app. Tried numerous similar apps, but all my research kept pointing to Dsers. Once I tried, everything was easy and smooth, and anytime I had issues or just need help/guidance, Blanca from the team was absolutely wonderful, helped me at all hours of the day and walked me through every step until the issue is sorted! I cannot recommend this app and huge thanks to the great service provided by Blanca, shes always there to help :)

CapyCool
Australia
Alrededor de 1 mes usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de noviembre de 2024

Support was TOP SHELF! Understood my issue right away and walked me through the fix and stayed with me the whole time!

Definitely felt like I was the most important customer at that moment!

Thank you

Whispers of Grace
Estados Unidos
27 días usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.

Baby Bear Tableware
Reino Unido
3 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team