Reseñas (30.337)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de mayo de 2024

The app is very good and Olivia was very cute live agent, i am very happy with her service. Thank u Olivia.

Znvia
India
12 meses usando la aplicación
DSers respondió 15 de mayo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de abril de 2024

I am extremely impressed with the product and service! At one point of time, I got an issue and decided to reach out for help: I got almost immediate answer, and furthermore support team was willing to go above and beyond to investigate the issue and resolve the issue as soon as possible! I am extremely satisfied!

Doitwo
Canadá
Alrededor de 2 meses usando la aplicación
DSers respondió 8 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de febrero de 2024

Olivia has been great in assisting me with gestions I had about Tmall and their way of payments. In addition she told me about binding my credit card to PayPal for ease of payment. She has been very helpful.
Thanks Oliva

PENNYPART.COM
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 8 de febrero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de marzo de 2024

Wendy was great! She was able to answer my questions and even provide me screenshots on how to navigate certain settings with my Dsers account. Quick and easy! Thank you again :)

ShineBright Co
Estados Unidos
6 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Je suis tomber sur la meilleure assistante elle m’a guidé avec des consignes très claire elle est vraiment à l écoute ,Chloe est je pense la meilleure dans ce domaine

echobeatz
Australia
3 meses usando la aplicación
DSers respondió 11 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de noviembre de 2023

Ralla is the queen of customer service not only was she patient but very detailed and clear in the direction she gave me took me step by step until I was able to understand I now know what I am doing thanks to her she's so amazing thank you Ralla!

Real Heavenly Hair
Estados Unidos
11 meses usando la aplicación
DSers respondió 26 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de junio de 2024

A Lena é maravilhosa, e atende super bem, não muitas palavras para descrever, em pouco tempo ela resolveu meu problema, maravilhosa, merece um aumento viu encarregado kkk

My Store
Brasil
Alrededor de 2 meses usando la aplicación
DSers respondió 23 de junio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de abril de 2024

Although we are still in the process of resolving the issue, "Wendy" was very friendly and responsive. You have solved my problem excellently. Thank you "Dsers", thank you "Wendy". We will soon solve the problem by working together.

Fresh Juice™
Estados Unidos
24 días usando la aplicación
DSers respondió 28 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de noviembre de 2023

Lennon is kicking A$$ and taking names at dsers, 5 star service! This was my first time dealing with dsers service as ive just subscribed last week and let me just say Lennon has set the bar high as for what i expect when working with dsers in the future. I was so incredibly happy when Lennon jumped on the case promptly and effectively found the answers to all my issues. Thank You my friend for your help!

Chachski's
Estados Unidos
9 meses usando la aplicación
DSers respondió 23 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de junio de 2024

Atendimento sem igual, muito bom msm, sempre que preciso me atende no mesmo minuto.

Nilc Shopping
Brasil
18 días usando la aplicación
DSers respondió 16 de junio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team