Reseñas (31.768)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de diciembre de 2024

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few ...

Cherrypick Store
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 4 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...

28 de febrero de 2025

DSers has been great, it smoothly integrates and communicates with my shopify store and has lots of useful features. The customer service is also excellent with 24/7 instant help for any question or problem I am having.

Amara
Reino Unido
5 meses usando la aplicación
DSers respondió 5 de marzo de 2025

Hello!

Thank you for your amazing review! We're thrilled to hear that DSers has been a great fit for your Shopify store and that our customer service has been helpful. Our ...

26 de diciembre de 2024

Hello everyone, Wendy help me professionely and very fast by my problem. If i could choose someone who has to help me i would choose everytime Wendy again. Thank you very much for your support :)

trendrops
Suiza
Más de 1 año usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

9 de enero de 2025

I contacted Dsers support for a problem I was having and the support I received from Fiona was exceptional and thorough. I had an issue that needed detailed attention, and she made the process so much easier. Fiona walked me through everything step by step, and we worked together until the issue was fully resolved. She is incredibly helpful and excellent at what she does!

BusyBlast
Estados Unidos
7 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

24 de diciembre de 2024

The app works pretty well, but even the best run into issues. A supplier had run out of stock during order fulfillment. I contacted their support and Lydia really helped me to get things back on track. Lydia communicated clearly, provided great screenshots, and even helped me get my product variant remapped. Highly recommended!

Baby Booties Boutique
Estados Unidos
7 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

12 de febrero de 2025

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to ...

TwinsBabyRsleeping
Canadá
11 meses usando la aplicación
DSers respondió 20 de febrero de 2025

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that Rin provided you with exceptional support and made your experience stress-free. Your satisfaction ...

6 de febrero de 2025

I had an issue with an order and contacted customer service, where Zico assisted me. The support was exceptional! he patiently walked me through the right steps, making the process simple and stress-free. He was friendly, professional, and incredibly helpful the entire time. Thanks to his guidance, my problem was resolved quickly!

Mooti
Canadá
4 meses usando la aplicación
DSers respondió 13 de febrero de 2025

Hi there,

Thank you for your amazing feedback! We’re delighted to hear that Zico provided you with exceptional support and made the process simple and stress-free. Our team ...

20 de febrero de 2025

Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine ...

SMinvite, LLC
Estados Unidos
4 meses usando la aplicación
DSers respondió 27 de febrero de 2025

Hello!

Thank you so much for leaving such a wonderful review! We're thrilled to hear that Chloe was able to help guide you through the process and make you feel comfortable ...

30 de noviembre de 2024

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

HADDAD BEATS
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

15 de enero de 2025

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Cuddlio
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 20 de enero de 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...