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I was having problems with some orders not accepting payments and being closed. The associate Eden was an absolute help with guiding and helping me resolve the issues I was facing. Eden provided kind and fast service!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great review
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Sandy from Dser was really helpful thank you very much, Sandy.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers makes adding products to my online store much faster and easier, I’ll always use this app to import products from now on. I have only had one issue and it was on my end not DSers. Arwen was really helpful fixing my issue. And had my app working in minutes! Great communication, excellent service and outstanding customer service. All around this is a great app that has amazing customer service and support, without a doubt I recommend DSers!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
amazing service thanks for the help and it was a pleasure chatting with you.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excellent support. Helpful app!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isak is so great at this. He made my day. He was clear and he understand my issue completely. I will be asking for Isak any time I have any types of issue thank you Isak.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
My representative Oliva, was super helpful and got me through the fufillment process. 5 stars to Olivia!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Thanks for your help, Blanca.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I’ve been using DSers for a while now, and it’s their customer support that truly deserves applause. Their team’s quick, knowledgeable, and personalized responses have made managing my dropshipping business a breeze. No matter the issue, DSers’ support was there with the right solutions, often going above and beyond to ensure my satisfaction. Their proactive tips and user-friendly interface have not only saved me time but also boosted my business efficiency. A big shoutout to their live chat - it’s like having an expert in your pocket! In DSers, I've found more than a service; I've discovered a reliable partner for my e-commerce journey. Kudos to the team for making customer care a top priority!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team