Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de julio de 2023

I was helped today by Bruna and she was wonderful. Super fast service. she included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
she also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

SignDistinto
Emiratos Árabes Unidos
3 meses usando la aplicación
DSers respondió 19 de julio de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de octubre de 2023

Everyone is so helpful. Alice really helped me today with an issue I was having with a supplier. I would 100% recommend them!

Ripley’s Pet Boutique
Estados Unidos
4 meses usando la aplicación
DSers respondió 17 de octubre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de enero de 2024

Ganz toller und schneller Service von Neva! Vielen Dank für die schnelle Problemlösung.

Kaffee Barista ( 2023 - 254 )
Alemania
2 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de marzo de 2024

Merci à Irene qui a été patiente avec moi et a répondu à toutes mes questions. Au plaisir

RockyRoverClub
Francia
4 días usando la aplicación
DSers respondió 1 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

Ich habe heute mit nette Isak gechattet und er hat mich sehr schön geholfen und für mich zeit genommen um meine Probleme zu lösen vielen Dank Isak und diese Welt braucht viel mehr wie Ihnen .. Helfen mit Herz!
Danke.

Mylove Mypet
Austria
3 días usando la aplicación
DSers respondió 27 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de diciembre de 2023

Support is great

BRD Variedades
Brasil
9 meses usando la aplicación
DSers respondió 12 de diciembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de septiembre de 2023

I was helped by Alice, she was very helpful and fast, I'm new to this and at times we come across unexpected things... Thank you so much Alice.

scarfinnovations
Estados Unidos
10 meses usando la aplicación
DSers respondió 3 de octubre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de septiembre de 2023

Great app and great customer service. The app has all the features I needed. I had a problem with my supplier(Not because of the app) and I couldn't pay for the orders for a specific variant of my product. I contacted the support and got in touch with Eden, who found out that the supplier ran out of stock and that I had to find another one, and then map the different variants. Everything was done in a matter of seconds and in a very transparent way. I recommend them!

ZenAir Pro
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 13 de septiembre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de diciembre de 2023

Estou satisfeita com o atendimento do Dsers. No que eu precisei sempre me ajudaram e foram atenciosos.

Katze Store
Portugal
23 días usando la aplicación
DSers respondió 11 de diciembre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de diciembre de 2023

Thanks Wendy, she helped!

dicent
Canadá
4 meses usando la aplicación
DSers respondió 4 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team