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Selena is great at data science! She makes tough stuff easy to understand and always gets the job done well. A real team player!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lydia is the best. I sent several emails to inquire about a certain point, but the staff didn't even understand my question, and they didn't answer me what I wanted, only employee Lydia understood the question easily and answered me clearly.
I hope that she will always respond to any future inquiry for me.
I would like to thank her again
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rin was a five stars professional and nice, thank you very much.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently encountered an issue with processing orders where payments weren’t syncing properly between DSers and AliExpress. Bianca from the support team went above and beyond to assist me. She responded promptly, guided me through troubleshooting steps, and provided helpful resources to resolve the issue efficiently. Her professionalism, kindness, and expertise truly stand out!
As a business owner, having such reliable support is invaluable. Kudos to Bianca for the dedication!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had an issue with an order in the DSers system, and I must commend their outstanding customer service. Within less than 10 minutes of reaching out, their team promptly responded and resolved the issue with remarkable efficiency.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wonderful customer service! Maria was super helpful—really appreciate your assistance. :)
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Maria was splendid in my technical issue making order payments. It was a quick fix and Maria showed me the way. Thank you. Cheers
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
App muito bom!! Excelente suporte a moça foi super atenciosa e educada comigo, me ajudou e tirou minhas duvidas! Nota 10!
Olá,
Agradecemos muito por compartilhar sua experiência positiva! Ficamos felizes em saber que nosso suporte foi atencioso e eficiente em ajudar você. Sempre estamos à disposição para ajudar!
Se precisar de algo mais, não hesite em nos chamar.
DSers Team
LANA, The amazing customer service I received from Lana! She was incredibly friendly, professional. Lana resolved my issue quickly and efficiently, made the whole experience so much better. It’s clear that she is passionate about helping customers, and I’m so grateful for her assistance. Thank you, Lana, for providing outstanding service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently reached out to DSers customer service and had the pleasure of being assisted by Vivian.
From the moment she responded, her professionalism and genuine care were evident.
She not only resolved my issue with impressive expertise but went above and beyond to ensure everything was perfect.
Even after my initial problem was solved, Vivian continued to offer assistance, asking if there was anything else she could help with.
Her thorough and attentive approach made me feel truly valued as a customer.
DSers is fortunate to have such an incredible asset in Vivian, who truly adds outstanding value to their team.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team