Reseñas (29.536)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de marzo de 2024

I want to say thanks for Sylvie who helped the time I wanted.
And I’m really very satisfied for her service and I say keep going for your helping.

Vansom
Francia
3 meses usando la aplicación
DSers respondió 12 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de febrero de 2024

DSerS support is great. Lucy was the best help I could get, very patient and kind. She gave me exactly the support I needed. Thanks to Lucy, my problem was quickly resolved. I can really recommend the support. Thank you, Lucy.

Trustable Tails
Alemania
4 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de diciembre de 2023

Review Title: Exceptional Service and Problem-Solving by Alice at Dsers

As someone who is deeply involved in the e-commerce and affiliate marketing sector, I understand the critical importance of seamless integration and functionality in our digital tools. Recently, I encountered a perplexing issue with my two AliExpress accounts while managing my Shopify store. One account was efficiently sending products to the import list, while the other stubbornly refused.

In this moment of frustration, Alice from the Dsers support team emerged as a beacon of hope. Her patience was unparalleled, a quality that instantly eased my stress. It was not just her calm demeanor that impressed me, but her deep understanding of the system and her eagerness to dive into the problem.

Alice walked me through each step with the utmost patience, ensuring I understood the process and felt comfortable with the actions being taken. Her technical expertise shone brightly as she meticulously untangled the issue, displaying a commendable level of professionalism and knowledge.

What truly set Alice apart was her genuine care for my situation. She was not just resolving a technical glitch; she was helping a fellow human being find their footing in the often overwhelming world of online business. Her helpful nature didn't just resolve my issue; it also provided me with valuable insights and a better understanding of how to manage similar situations in the future.

In conclusion, my interaction with Alice was more than just a customer service experience; it was a learning journey. Her helpful, patient, and skilled approach not only solved my immediate problem but also enhanced my confidence in managing my e-commerce platforms. Alice is a true asset to the Dsers team, and her exemplary service deserves recognition and applause.

Gadget and Glam Shop
Estados Unidos
3 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de marzo de 2024

Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me

Biscotte et Gaufrette
Reino Unido
5 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de marzo de 2024

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend

AIRPACK™
Estados Unidos
3 meses usando la aplicación
DSers respondió 24 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31 de diciembre de 2023

I had an issue with my linked accounts, betwee shopify and DSERS. Irene was a star, made it easy, and most importantly, very quick! Irene resolved the issue in no time. Great experience.

Zuppy
Reino Unido
8 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de enero de 2024

Reached out to support through their Facebook page and spoke with Marshall. He was a huge help and SUPER fast to reply. I had a whole range of random quick questions. I was actually surprised at how quickly and easily it was to get in touch with them.

Kurated Finds
Estados Unidos
5 meses usando la aplicación
DSers respondió 25 de enero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de enero de 2024

Their super helpful will answer any question you may have at any time and have guide videos to help set up the our store

HM Bolt
Estados Unidos
10 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2023

I got help from Raphael, he's customer support was very fast and very detailed i'm really happy with it, the best customer support these guys at DSers have. Thanks my friend!

Elite Edge
Países Bajos
11 meses usando la aplicación
DSers respondió 5 de noviembre de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de abril de 2024

Sandy was great. Fast and practical answers. Understood what I was asking and gave me the answers quick. Thank you!

Happy Radios
Estados Unidos
9 meses usando la aplicación
DSers respondió 9 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team